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Customer Service Quality Control

Location:
Port Saint Lucie, FL
Posted:
July 29, 2014

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Resume:

B rooke Kaiser

*** ** ****** *****

Port St Lucie, Florida, 34953

772-***-****

ace5pb@r.postjobfree.com

PROFESSIONAL EXPERIENCE

Sancilio & Company Inc Riviera Beach Florida 33404

Quality Assurance Inspector November 2013 June 2014

• • Inspect manufacturing process as required by the approved Batch Record, and

perform periodic review of batch records while in process. • Inspect products

manufactured or processed to ensure compliance with established specifications and

quality control systems. • Monitor temperature and Relative Humidity in GMP areas. •

Issuing label materials to production department. • Inspect retain samples in a monthly

basis. • Grant “release” disposition to Materials/Components to be use in production area.

• Issue Production Batch Records. • Review Production Batch records. • Provide support

and assistance with equipment swabbing • Revise Standard Operation Procedure or any

other controlled documented, as required. • Communicate and Interact with supervisors,

managers and individuals from other departments in order to report problems and

participate in solving them. • Scanning and entering Controlled documents into the sever

Michael's Arts and Crafts Port St. Lucie Florida 34987

Person of Sale July 2013 March 2014

• • Actively greeting customers • Described merchandise and explain use, operation,

and care of merchandise to customer • Demonstrator, how to make jewelry and home

décor projects • Classroom teacher for kids • Computer sales prices, total purchases and

receive, and process cash and/or credit payments • Place special orders or calls other

stores to find desired items • Organized store displays • Maintained organization and

cleanliness of facility

Kohl's Jensen Beach Florida 34957

Person of Sale August 2010 June 2013

• • Assisted with stock maintenance and periodic inventory counts • Unloading trucks

with merchandise for the store • Open and close cash registers, performing tasks such as

counting money, separating change slips, coupons, and vouchers, balancing cash drawers,

and making deposits • Assisting in flipping signs showing when a promotion and/or deal

is happening • Examine merchandise to ensure that it is correctly priced and displayed •

Supporting store wide price changes • Fitting rooms, performing tasks such as cleaning

out the fitting rooms, assisting customers when needed, and putting clothes back out on

B rooke Kaiser

772-***-****

ace5pb@r.postjobfree.com

the shelves • Actively greeting customers • Developed and maintained positive

relationships with customers • Recommend, selected, and helped locate or obtain

merchandise based on customer needs and desires • Associate in the following

departments; men's, women's, junior's, jewelry, home, kid's, shoe's, intimates, and

customer service

• July 2010 December 2012 Kohl's Cares

EDUCATION

Keiser University Port St. Lucie Florida 34952

Biotechnology, Feb 2014

• • Immundolot (Dot Blot) • Digestion of DNA by Restriction Enzymes • Agarose Gel Electrophoresis

• Plasmid Transformation into E. coli • Ligation • PCR • Colony Screening • Plasmid Purification •

Plasmid Isolation • Nanodrop • LB Broth • Gel Extraction • Agar preparation • Protein Gel

Electrophoresis (PAGE) • Restriction Digestion • Bacterial Culture (Broth/ Slant/ Stab) • Bacterial

Streaking • Bacterial Selection • Bacterial Spreading • Microscopy • Simple Staining • Gram

Staining • Cell Count (Hemacytometer) • Bacterial Growth Curve • Autoclaving • Isolating of

Bacterial Chromosome • Purification and Quality Control testing of Bacterial Protein (EcoRl) •

Media Preparation • Spectrophotometer • Electrophoresis Gels • Agarose Gels • Ion Exchange

Chromatography • Standard ELISA • Quantitative ELISA • Affinity Chromatography • Western Blot

Analysis (Electrophoretic Transfer) • Plant Cell Culture • Animal Cell

South Fork Stuart Florida 34997

High School Diploma, Jun 2010

• 2 years of completion in JROTC

• Certified in Agriculture 4 years

• May 2008 2011 Humane Society

• March 2008 2010 Relay for Life

• August 2008 2010 JROTC committee volunteer

• August 2006 2007 Future Farmers of America

Additional Skills

• Going above and beyond to learn new tasks and achieve goals

• Productive self starter with a strong work ethic

• Productive team player and group leader

B rooke Kaiser

772-***-****

ace5pb@r.postjobfree.com



Contact this candidate