COSTANTINE S. ERHAYEL

**** * ******** *** *******, AZ

508-***-**** Email: ace5o0@r.postjobfree.com

www.linkedin.com/pub/costa-erhayel/17/767/490vv

SENIOR FIELD SERVICE ENGINEER

Results oriented Senior Field Service Engineer with 15 years of experience

in the fast paced semiconductor industry. Knowledgeable on robotics,

pneumatics, laser systems, optical equipment and computers. Provided

project management leadership, training of field service personnel, and

excellent customer service to a world class service organization.

SKILLS

. Mechanical adjustments and modifications.

. Electronic troubleshooting using Digital/Analog multi-meters,

oscilloscopes and associated test equipment.

. Optical adjustments and alignments for lens aberrations.

. Experience with Laser light sources and positioning applications.

. Electrical Wiring.

. Reading electrical and mechanical schematics.

. Nikon Equipment Proficiencies on semiconductor steppers and scanners:

I9-I14, S202-S205B, s307B, s210-s308,Awa AM601.

. Structured Problem solving experiences are: 7 steps, Kempner Trego

(KT), and Lean.

. Microsoft Power Point, Microsoft Excel, Microsoft Word, Microsoft

Access, Microsoft Project and Microsoft Visio, Visual service 2008,

Visual C++, Nikon MCSII, MCSV and MCSW.

ACCOMPLSHMENTS

. Awarded Nikon's Silver Recognition for 83% reduction of chronic

machine issues and 95.2% sustained availability rate.

. Awarded Nikon's Star Performer Recognition for customer dedication and

performance; repairs completed in fast manner, and team player.

. Awarded Intel/Nikon Recognition for creating the Nest IV computer used

on i9 models.

. Awarded Intel Recognition team design on i9 and s204 Wafer loader

controllers which accept MIMs wafers for new technology.

PROFESSIONAL EXPERIENCE

NIKON PRECISION INC., 2000

- 2014

Senior Field Service Engineer III Phoenix, AZ (2012 -2014)

Field Service Engineer III / Project Owner, Hudson MA (2004-2012)

Field Service Engineer I and II, Phoenix, AZ (2000-2004)

. Performed installations, troubleshooting, maintenance of Nikon step

and repeat systems assigned to customer locations.

. Worked closely within a team environment that includes customers,

technical support engineers and technical leaders to correct

malfunctioning equipment and resolve equipment failure escalations.

. Provided on the job training to customer equipment specialists and

supports, senior field engineering assets with serious machine

problems.

. Functioned as Senior Field Engineer, project leader and primary

customer interface.

. Planned, executed tracked and monitored completion of technical

projects on assigned semiconductor processing equipment.

. Troubleshot complex chronic machine problems and executed equipment

modifications and upgrades contributing to the sustainability of a

semiconductor manufacturing facility.

. Participated in down tool work and training activity in support of

junior field service engineers, customer electronic technicians and

customer process engineers.

. Wrote technical procedures, developed action plans and prepared

technical support related material for problem analysis, preventive

maintenance and optimization of equipment performance.

. Delivered services as it pertains to assigned projects.

. Performed installations, troubleshooting, and maintenance of Nikon

step and repeat systems assigned to customer locations on

semiconductor steppers and scanners for example, I9, Body 12, 14,

S202/s203, and S204.

. Worked closely within a team environment that includes customers,

technical support engineers and technical leaders to correct

malfunctioning equipment and resolve equipment failure escalations.

Education and Industry Experience:

BSc, IT/Software Engineering, University of Phoenix

BSc, Food engineering and Bio-technology, Technical Institute of Israel

Additional Training

Project Management for Success - 3 Day Program

Discovering the Secrets of Microsoft Access

How to Build Powerful PowerPoint Presentations

Business Writing Basics for Professionals

Intellectual Property and Proprietary Rights

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