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Customer Service Assistant

Location:
Philadelphia, PA
Posted:
July 29, 2014

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Resume:

*** * **** ******. ************, Pa, *****.***-***-

ace5mj@r.postjobfree.com

Makalah R. Percell

Summary of Experience:

I am able to communicate effectively with all people. I have and can

provide all aspects of administrative support for any organization. I also

possess the skills to follow details and complete tasks in a timely manner.

I work well in a group or individually. I have experience in the

Hospitality, Retail, Clerical/Administrative, Housekeeping, and the

Customer Service field.

Professional Experience:

Barren Hill Tavern & Brewery

October 2013- May 2014

Lafayette Hill, Pa

Server

. Greet Guest

. Take food and beverage orders

. Describe in details about our craft beer selections to help guest

become more aware about our beers and brewing processes.

. Collect credit cards and cash payments and provide accurate change.

. Provide an overall excellent dining experience

Ruby Tuesdays

March 2013 - April 2014

Philadelphia, Pa

Bartender

. Greet guest

. Take food and beverage orders

. Ensure that the guest are having an excellent dinning experience

. Receive and process all payments and give accurate change

. Prepare and serve non-alcoholic and alcoholic beverages

. Prep all garnishes for beverages

. Perform opening and closing bartender duties

. Ensure that all cash and credit card transactions are accurate

Olive Garden December 2010 - Current

Philadelphia, Pa

Bartender/Server

. Take food orders, serve meals to guest

. Give guest an overall welcoming and excellent experience while dining.

. Make and serve alcoholic and non-alcoholic beverages.

. Keep bar area neat, clean, and orderly.

. Operate cash register, retrieve all payments and give guest accurate

change.

. Prepare all beverage garnishes

. Perform opening and closing bar duties.

Eye Candii Styles Clothing Boutique May 2011-

December 2013

Philadelphia, Pa

. Personal Assistant/secretary

. Event Coordinator

. Select inventory for upcoming season arrivals

. Managed inventory and data entry (imputing sales into system)

. Promotion and Marketing

. Styling models for events, videos, and photo shoots.

. Assisted with guest purchases

. Cash handling

Target Stores

December 2009- May 2011

Philadelphia, PA

. Hardlines Team Member

. Call center support

. Cashier

. Guest service assistant

. Electronics cashier and assistance

. Assisting guest with purchases

Temple University, Russell Conwell Center

September 2009- May 2010

PDW Internship, Philadelphia, PA

. Advisor's assistant / Receptionist and Secretary (Seasonal Position)

. Filing, making copies, and faxing

. Answering phones

. Ran the offices while advisors were away

. Updating calendar and bulletin boards

. Microsoft Office (Word, Excel, PowerPoint, Publisher, Photoshop

Mrs. Scott Home Care

March 2007- May 2009

Philadelphia, Pa

. Home health aide and companion

. Prepared and served meals

. Ensured all medicine was taken

. Housekeeping

. Vacuumed, Washed dishes, Laundry, Dusting

. Arranging & cleaning cabinets

Education

. Preparatory Charter High School Diploma

2004-2009

. Philadelphia University Major: Health

Science Degree In Process

Computer Skills: Microsoft Word, Publisher, Excel, PowerPoint, and Adobe

Photoshop.

References

. Tikia Ross - Eye Candii Styles Boutique

215-***-****

. Simone Leonard - Pennsylvania State University

215-***-****



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