W illa M. Ward
Belmont, CA *****
ace59w@r.postjobfree.com
PROF I L E SU M MARY
• Customer service via phone and in person
• Medical insurance billing/coding and claims follow up
• Medical billing software-IDX,EPIC and Cir rus
• Computer skills: Outlook, Excel, MS Word and data entry
• Accounts payable and receivable
E M P LOY MEN T H ISTORY
• Medical I nsurance B illing and Follow Up A ugust 2013-
Janua ry 2014
M ills Peninsula Healthcare Services, Burlingame, CA
• Performed timely insurance billing and follow up and claim appeals to
H MO,PPO,Commercial,Medicare,Medi-cal,Workers Comp and Veteran
carriers on HCFA 1500 and UB-40 claim forms
• Verified patient insurance coverage by contacting insurance carrier or
t hrough patient.
• Performed completed special project assignment by management
• Performed account payable and receivable to medical vendors
• School F ront Office Assistant/Para Educator F ebrua ry
2011-Februa ry 2013
S an Ma teo Foster City School D istrict (Borel M iddle), Foster City, CA
• Answered parent, student and teacher concerns
• Recorded students attendance (late arrivals and absents) records
• Heavy phone contact
• Attended to student minor medical needs
P atient Account Representative A pril 1981-November 2010
Medical Service Assistant/MSAI I I
S tanford Hospital and Clinics, Palo Alto, CA
• Performed timely insurance billing and follow up and claim appeals to
H MO,PPO,Commercial,Medicare,Medi-cal,Workers Comp and Veteran carriers
on HCFA 1500 and UB-40 claim forms
• Verified patient insurance coverage by contacting insurance carrier or
t hrough patient.
• Assisted with identifying coding errors and resolution
• Trained new hires to perform my job duties
• Performed completed special project assignment by management
• Performed account payable and receivable to medical vendors
C ERT ICATES OF CO MP LET ION/CERT I F ICAT ION
M E D ICAL B I L L I NG/ ICD-9& HCPCS COD I NG J anua ry 2012
San Mateo County Office of Education
Regional Occupational Program (ROP)
EKG Technician Certificate of Completion December 2007
San Mateo County Office Education
Regional Occupational Program (ROP