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Customer Service Insurance

Location:
California
Posted:
July 30, 2014

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Resume:

W illa M. Ward

Belmont, CA *****

650-***-****

ace59w@r.postjobfree.com

PROF I L E SU M MARY

• Customer service via phone and in person

• Medical insurance billing/coding and claims follow up

• Medical billing software-IDX,EPIC and Cir rus

• Computer skills: Outlook, Excel, MS Word and data entry

• Accounts payable and receivable

E M P LOY MEN T H ISTORY

• Medical I nsurance B illing and Follow Up A ugust 2013-

Janua ry 2014

M ills Peninsula Healthcare Services, Burlingame, CA

• Performed timely insurance billing and follow up and claim appeals to

H MO,PPO,Commercial,Medicare,Medi-cal,Workers Comp and Veteran

carriers on HCFA 1500 and UB-40 claim forms

• Verified patient insurance coverage by contacting insurance carrier or

t hrough patient.

• Performed completed special project assignment by management

• Performed account payable and receivable to medical vendors

• School F ront Office Assistant/Para Educator F ebrua ry

2011-Februa ry 2013

S an Ma teo Foster City School D istrict (Borel M iddle), Foster City, CA

• Answered parent, student and teacher concerns

• Recorded students attendance (late arrivals and absents) records

• Heavy phone contact

• Attended to student minor medical needs

P atient Account Representative A pril 1981-November 2010

Medical Service Assistant/MSAI I I

S tanford Hospital and Clinics, Palo Alto, CA

• Performed timely insurance billing and follow up and claim appeals to

H MO,PPO,Commercial,Medicare,Medi-cal,Workers Comp and Veteran carriers

on HCFA 1500 and UB-40 claim forms

• Verified patient insurance coverage by contacting insurance carrier or

t hrough patient.

• Assisted with identifying coding errors and resolution

• Trained new hires to perform my job duties

• Performed completed special project assignment by management

• Performed account payable and receivable to medical vendors

C ERT ICATES OF CO MP LET ION/CERT I F ICAT ION

M E D ICAL B I L L I NG/ ICD-9& HCPCS COD I NG J anua ry 2012

San Mateo County Office of Education

Regional Occupational Program (ROP)

EKG Technician Certificate of Completion December 2007

San Mateo County Office Education

Regional Occupational Program (ROP



Contact this candidate