LUIS SANTOS

Hartford, CT

732-***-****

ace572@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

• Certified AlliedSignal Black Belt 1997; Certified Johnson & Johnson Master Black Belt 2001.

• Experience in: Aerospace, Pharmaceutical, Mining, Banking / Securities, Gaming, Logistics

and Distribution, Baking, Manufacturing, and Chemical Process industries.

• Conducted training for both Green Belts and Black Belts in Six Sigma, Lean, and DFSS.

• Certified over 100 Black Belts, and mentored 15 Master Black Belts to certification.

• Languages: English, Spanish, and Portuguese.

PROFESSIONAL EXPERIENCE

Six Sigma Consultant, (11/04 – Present)

• Lead instructor for both Green Belt and Black Belt training sessions and advanced topics.

• Provide Training, and project support for Transactional, Lean Six Sigma, and Operations, in

Colombia, Canada, Mexico, Singapore, Brazil, Finland, Czeck Republic, and USA.

• I have trained both the professional and executive staff of clients.

• Clients include BHP-Billiton, CIBC-Mellon, Wynn Hotel and Casino, APL Logistics, Peabody

Coal, LaSalle Bank, AVNET, Hallmark, Firmenich Inc., Kinross Gold, Options One, KONE, Baja

Mining, Kraft, and Verzatek.

Pharmaceutical Sourcing Group Americas (division of Johnson & Johnson),

Bridgewater, NJ (4/02 – 9/04); Certified Master Black Belt

• Served as an internal consultant to client sites in the U.S., Puerto Rico, Mexico, and Brazil, in

training, belt mentoring, and Process Excellence deployment.

• Aided manufacturing sites and corporate centers in project selection, belt development and

mentoring, with the goal of their achieving self-sufficiency in Process Excellence infrastructure.

• Participated in Board sponsored initiative to understand and direct dashboard metrics and their

causals.

• Successfully developed and prepared three candidates for Master Black Belt certification.

Ortho-Clinical Diagnostic (division of Johnson & Johnson), Raritan, NJ (4/00 – 4/02)

Certified Master Black Belt

• Reported to the Director of Process Excellence and provided support for change management

initiatives and programs.

• Established and conducted instruction sessions on Six Sigma and Lean methodologies, to Black

Belts, Green Belts and Champions, and modified curriculum to accommodate needs.

• Provided mentoring for Black Belts and Green Belts through all phases of the Certification process,

including Process and Design Excellence, and Lean.

• Served as an internal consultant and designed training materials for company-wide use.

AlliedSignal, Cheshire Operations, Cheshire, CT (1/99 - 4/00)

Quality Engineer, Six Sigma Black Belt

• Implemented measures to enhance production and product improvement efforts, and developed

control plans for three product lines.

• Enhanced product quality and generated cost savings by analyzing and resolving technical problems

concerning both customer and supplier issues.

• Conducted Six Sigma Green Belt training and mentored candidates for certification.

AlliedSignal, Defense and Space Systems, Teterboro, NJ (10/94 - 1/99)

Staff Materials and Process Engineer, Six Sigma Black Belt

• Played a key role by acting as Technical Lead in evaluating lab capabilities towards improving

service levels.

• Provided key input to a sister division that resulted in a substantial improvement in mechanical gyro

yields.

• Demonstrated expertise with problem-solving models and statistical techniques to develop solutions

to various problems, including non-ozone depleting systems for cleaning issues; adhesive surface

preparation of non-metallics, metallics and ceramics; coatings, paints, polymer and elastomer

selection, evaluation, characterization and process specification development; and material failure

analysis. Programs included: B-2 Bomber, Cassini, F-22, SRB, and RIFCA.

• Designed databases that enhanced Materials Lab metrics and process evaluation.

OTHER EMPLOYMENT

Nerac, Inc., Tolland, CT

Technical Specialist

Bonded Technology (division of Alcoa Composites), Cromwell, CT

Contract Manufacturing Engineer

Kaman Aerospace Corp., Bloomfield, CT

Senior Materials and Process Engineer

Martin Marietta Aerospace, New Orleans, LA

Engineer, Advanced Quality Technology, Michoud Division

EDUCATION

Rensselaer Polytechnic Institute

M.S. in Management Science / Operations Research & Statistics

B.S. in Chemical Engineering

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