CHRISTY SHEAD

**** ********* **. ***. **** Irving, TX 75052 (M) 214-***-**** ace50k@r.postjobfree.com

ACCOMPLISHED RECEPTIONST

Professional Summary

Successful receptionist with years of experience in customer service, human resources, and real estate in large and medium scale environment.

Seeking opportunities with a progressive company to advance my career with an organization that welcomes hard work, encourages me to

maximize my talent, promotes longevity, and enhances my skills and commitment to quality and service.

Education

Dallas SER Dallas, Texas

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Office Skills Training

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Certificate Jan ? Dec 1995

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Core Competencies

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Oracle Training Professional Employment Customer Service

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Microsoft Office Computer software applications Relations

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Suite Communication Skills Client/Vendor

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Individual & Team Analytical Skills Relations

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Contributor Administrative Support Relationship Building

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Multi -line Human Resource

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switchboard

Professional Employment

Corestaff (Temp) Dallas, TX March 2014 - July 2014

Front Desk Receptionist

? Greet visitors and determine the appropriate person or department.

? Answer phone and operate switchboard.

? Schedule meetings and conference rooms. Coordinate office activities.

? Coordinate mail flow in and out of office. Collect and distribute parcel and other mail.

? Update appointment calendars. Ensure reception area is tidy. Answer inquiries about company.

? Provide general administrative and clerical support. Control inventory relevant to reception area.

IST Management Dallas, TX Septemeber 2013 - March 2014

Service Specialist

? Enter and create confidential date files.

? Operate mailing, copy and fax machine equipment.

? Type correspondence, filing, copying, data entry, word processing, and sending/receiving faxes, sort mail, and other administrative task as

assign.

? Pick up and deliver mail, parcels, overnight packages (Fedex/UPS).

? Maintain all logs and reporting documentation, adhere to all safety procedures.

? Demonstrate flexibility in satisfying customer demands in a high volume production environment.

Lonergan Law Firm PLLC Dallas, TX July 2012- July 2013

Receptionist/Escrow Assistant

Handle high volume calls from new and existing clientele.

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Enter and create confidential data files.

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Handle daily bank deposits for the firm work with various departments within the organization to

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ensure materials and resources are expedited in a timely manner.

Solved problems, managed schedules, and delegated specific shipping instructions to management and

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customers while ensuring the accuracy of orders valued up to 3 million dollars.

Order Mortgage payoffs, tax statements, and surveys.

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Prepare closing packages, research discrepancies files to track down release of liens.

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Examination Management Services Inc. Irving, TX July 2008- July 2012

HR Administrative Assistant

Managed and Maintained VP of Human Resources schedule

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Provided support to Human Resource Manager, Talent Recruiter, and managers. Identified, researched, and

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resolved technical problems.

Responded to telephone calls, emails, and personnel request for managers.

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Documented, tracked, and monitored Human Resources files. Assist with development of on-board hiring

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orientation materials

Compiled data for unemployment, new, existing, and terminated employees for analysis and reporting

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purposes.

Filed records of office activities, data management, and business transaction.

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Maintained confidential records

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Ordered office supplies/ Ship and Received FedEx /UPS overnight packages

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Promoted from IT Receptionist to HR Administrative Assistant 4/2012

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IT Receptionist

Greet visitors and determine the appropriate person or department.

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Answered multi-line switchboards and route all incoming calls to the appropriate person or department

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Performed general office duties, faxed documents, messenger pick up and drop off, and scheduling conference

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room

Created and maintained spreadsheets as required.

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Handled special projects from various departments.

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Superior Hospitality Management Orlando, FL April 2007 ? May 2008

Administrator Assistant

Greet visitors and determine the appropriate person or department.

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Multi0line switchboard /support staff

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Maintained conference room set up and schedule

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Prepared travel arrangements for all employees

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Handled and planned venues for special events

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Order, organized, and prepared all incoming and outgoing mail.

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Arthur Gallagher Risk Management Services Orlando, FL September 2002 ? April 2007

Receptionist

Greet visitors and determine the appropriate person or department.

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Multi -line switchboard /support staff

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Maintained conference room set up and schedule

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Prepared travel arrangements for all employees

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Handled and planned venues for special events

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Ordered, organized, and prepared all incoming and outgoing mail.

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Maintained message logs

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Performed general office duties

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Promoted from Customer Service Representative to Receptionist

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References

Available upon request

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Contact this candidate