Mike A. Williams

*** **** ***** **. **

Cleveland, TN 37323

www.linkedin.com/in/MikeQAWilliams/

847-***-**** ace4v0@r.postjobfree.com

PROFESSIONAL SUMMARY

Lean Six Sigma Black Belt with experience driving quality improvement and

organizational excellence. Provide timely solutions for quality analysis,

process improvement, and program management projects. Utilize business and

educational experiences consistently achieving successful results.

Quality Assessments and Auditing

. Senior Auditor for Illinois Performance Excellence (ILPEx) performing

assessments in Manufacturing, Service, Healthcare, and Education.

. Led Motorola internal ISO Audits, resulting in zero findings in 3

external audits.

. Malcom Baldrige trainer for Motorola internal assessments.

. Lead Assessor and trainer for Software Supplier assessments (SEI-CMM).

. Lead Assessor for Motorola supplier commodity teams for passive and

active devices.

. Led supplier risk assessment and management of corrective actions with

over 50 suppliers.

Lean Six Sigma Black Belt

. Developed Williams Prediction Model using software defect forecasting for

estimation and project management of development projects.

. Drove quality improvements on new base station development resulting in

over $1.2M savings in 2013.

. Trained engineering teams in use of Design Failure Mode and Effects

Analysis (DFMEA).

. Mentored 8 Green Belt candidates to save over $1.25M.

. Performed quality issue risk assessment including business case

development for corrective action.

. Co-authored Quality Council of Indiana's Certified Six Sigma Black Belt

Primer.

PROFESSIONAL EXPERIENCE

ILPEx Naperville, IL Jan 2014 - Present

Senior Examiner / Process Coach

Perform Process Assessments and Coaching for Manufacturing, Service,

Healthcare, and Education.

MOTOROLA SOLUTIONS, INC., Government Solutions, Schaumburg, IL Jan

2011 - Jan 2014

Lean Six Sigma Black Belt and Quality Manager

Performed Process and Product quality management for Shared System

Platforms and Architecture design and development.

. Utilized problem solving skills and Lean Six Sigma tools to drive over

$3M in cost reductions and over 20% yield improvements.

. Created a high performing, customer-focused development organization

delivering high quality communications solutions for use worldwide by

employing quality management tools.

. Led internal ISO Audits, resulting in zero findings in the 2013 external

audit.

. Met aggressive quality goals ahead of schedule by performing quality

management planning and team coordination for development projects.

. Acted as quality liaison to manufacturing team for issue resolution and

new product introduction, reducing factory downtime and improving

customer satisfaction.

. Facilitated supplier qualification and issue resolutions, resulting in

cost avoidance of over $2M.

Mike Williams ace4v0@r.postjobfree.com Page Two

MOTOROLA, INC., Schaumburg, IL Jan 2009 - Jan 2011

Six Sigma Black Belt and Quality Manager

Led process and release quality management for a team of over 100 engineers

designing stations platforms for communications systems ensuring aggressive

quality goals met ahead of schedule.

. Coached 4 Green Belt candidates on Digital Six Sigma and statistical

control of the hardware development process saving over $550K.

. Led internal ISO Audits for a team of 500 engineers, resulting in zero

findings in the 2010 external audit.

. Extracted scrap and warranty reports, created trend reports and escalated

to the appropriate level of problem-solving to eliminate primary root

causes.

MOTOROLA, INC., Schaumburg, IL Jan 2000 - Jan 2009

Six Sigma Black Belt, Software Quality, and Process Engineer

Coached 300 system and software development engineers on Digital Six Sigma

and Design for Six Sigma including coaching and teaching on FMEA,

quantitative process management and statistical control of the software

development process.

. Performed quality planning and quality management for government and

industrial communications systems, resulting in cost savings and cost

avoidance of over $3M.

. Acted as ISO Coordinator for Process Planning and Management for ASTRO

Systems Engineering (ASE), resulting in zero findings in the 2008

external audit.

. Developed and drove implementation of the ASE Process and Tools Roadmap,

improving engineering effectiveness for over 300 system and software

development engineers.

. Developed metrics for management and continuous improvement, improving

engineering effectiveness.

. Led software supplier quality management including supplier assessments

driving improvements and cost savings with over 50 suppliers.

. Designed and implemented a Defect Prediction Model used to evaluate

development and defect repair plans for flawless launch capability

enabling system development on time with high availability.

Prior positions held: Quality Group Leader, Supplier Quality Engineer,

Component Qualification, and Failure Analysis Engineer

CERTIFICATIONS

Senior Assessor (Illinois Performance Excellence), Lean Six Sigma Black

Belt, Software Engineering Institute - Capability Maturity Model Assessor

(CMM and CMMI), Motorola Baldrige Assessor, Metal Finishing and Corrosion

Analysis

EDUCATION

MBA, Specializing in Organizational Dynamics, Lewis University

BS, Metallurgical Engineering, Michigan Technological University

PROFESSIONAL MEMBERSHIPS

ASQ, including Software and Reliability Focus Groups

Toastmasters: Leadership and Communication Skills Development

LERT: Disaster Recovery and Assistance

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