Jared Moss

* ******* ***** ** **********, DC ****2 ace4su@r.postjobfree.com 954-***-**** linkedin.com/pub/jared-moss/14/7a1/6b8/

EDUCATION

Master of Business Administration (part-time) November, 2014

Kogod School of Business, American University, Washington, DC

Bachelor of Science in Business Administration, Marketing and Management May, 2009

The College of Business and Economics, Longwood University, Farmville, VA

EXPERIENCE

Richmond, VA; 08/2013 – Present

Operations Consultant, Imagine This Company

Business Development: Sourced new business opportunities related to a line of contractor job-site products

Project Management: Streamlined an ineffective shipping department- projected a savings of $24,000 in year one

Cost Analysis: Analyzed product cost metrics and vendor contracts to identify savings opportunities

Relationship Management: Established new supplier contracts and renegotiated pricing with current vendors

Washington, DC; 09/2009 – 08/2013

General Manager, U.S. House of Representatives; Compass Group

Business Management: Directed all aspects including financial oversight, marketing strategy, procurement

and vendor relations, human resources management, and customer relationship management systems

Project Management: Integrated sustainable operating practices by directing the green business certification process

Program Management: Stewarded a comprehensive workplace safety program, managing aspects such as: the workman’s

compensation claims process, audit and compliance administration, and development of staff training programs

Business Strategy: Reengineered operational procedures and implemented staff development programs which resulted in a

nearly 50% increase in customer visitation

Hollywood, FL; 02/2006 – 06/2008

Senior Operations Manager, Westin Diplomat; Starwood Hotels

Business Management: Led a business unit comprised of nearly 60 employees while managing a $3.2M annual

revenue stream, the budgeting and forecasting process, staff development initiatives, and strategic marketing efforts

Staff Development: Captured 11% sales growth by developing enhanced customer engagement techniques

Business Strategy: Increased customer satisfaction metrics by correcting critical operational challenges

Cost Control: Implemented inventory control policies resulting in annual product cost savings of nearly 15%

Fort Lauderdale, FL; 05/2004 – 02/2006

Events Manager, Yankee Clipper Resort; Starwood Hotels

Business Management: Directed 22 employees while also managing budgets, procurement systems, and vendor relations

Project Management: Planned and executed over 1,800 social and corporate events- from 2 to 1,500 attendees

Business Strategy: Updated operational strategies to mitigate declines in market share within a saturated events space

Communications: Facilitated client satisfaction by establishing synergy between the Events Department and others

CERTIFICATION

Brand Identity and Hospitality Skills Trainer, Starwood Hotels August, 2005

Raised quality standards through rigorous employee training

Collaborated with the training corps to graduate 1000 employees

in ninety days from the brand training curriculum

Food Safety and Sanitation; ServSafe March, 2010

Business Operator Certification

Open Water SCUBA Diver; Professional Association of Dive Instructors (PADI) September, 1998

Advanced Open Water Diver Certification

Currently progressing towards Rescue Diver Certification

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