Madaline K Moore July **, ****

**** ***** ***** *****

Charlotte, NC 28216

Dear Sir or Madam:

I am interested in the clerical positions being offer at Creative Solutions Services. I believe my work experiences make me

a great candidate for these positions. I have a strong understanding of record retention, file organization, and customer

service.

My resume is enclosed it will provide a more in depth view of my skill set and work history. Thank you for your time and

consideration. I look forward to hearing from you soon.

Sincerely,

Madaline Moore

Madaline Moore

4119 Dover Downs Dr.

Charlotte NC 28216

704-***-****

ace4pm@r.postjobfree.com

HIGHLIGHTS

Proven ability to work well within a team environment or independently, while utilizing excellent

computer and customer service skills. Strong interpersonal skills: demonstrated integrity and

dependability. Highly effective communicator in both oral presentations and written documentation.

PROFESSIONAL EXPERIENCE

Fresh Foods/ Deli-Bakery Customer Service Clerk

Harris Teeter Charlotte NC 9/2013-Present

Responsible for deli duties such as order preparation, inventory, and food orders

Performed opening and closing duties while insuring all areas met sanitation requirements

Provided friendly customers services and delivered strong communication skills at all levels

Mail Coordinator 4/2009-7/2010

Wells Fargo Fort Mill SC

Timestamp and prepare all documents for imaging

Prepared and scan documents to provide electronic access to property files

Process documents and forward information to liaisons to initiate loan process

Utilized outstanding customer service when conversing with various levels of management

Close all 341's and setups accounts

Enter all information in the various systems utilizing 10 key

Sort mail by foreclosure, bankruptcy, checks, and names

Extract pertinent documents making three major categories: 341's, Chapter 7’s, all other special documents

Verify all account information, such as names, case numbers, and loan information

Research Analyst 7/2007-11/2008

Wachovia Corporate Charlotte, NC

Confirmed hold reports for services and reviewed daily discounts, aging and high dollars holds

Printed and saved daily vendor information

Sent daily reports to PO vendors in an organized manner

Canceled all duplicate PO and invoices to avoid balance issues

Shipped off purchase orders to appropriate vendors

Used 10-Key for all invoices and service request orders

Education:

Central Piedmont Community College, Charlotte, NC 8/2010-Pesent

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