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Customer Service Administrative Assistant

Location:
United States
Posted:
July 27, 2014

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Resume:

Trang Kim Pham

***** ********** ***** - ****** ******, CA 92677

ace4mq@r.postjobfree.com - Home 949-***-****; Cell 949-***-****

CAREER TARGER: OFFICE ADMINSTRATIVE MANAGEMENT & SUPPORT

Qualifications: Offering a proven record of organizational efficiency and

productivity improvement. Performance-driven administrative professional

with experience in facilitating support services and office management.

Strong organizational, customer service and communicating skills with the

ability to independently plan and direct business affairs. PC proficiency

in MS Word, Excel, Power Point, and proprietary software systems.

Core competencies include: Confidential Correspondence & Document Handling

/ Management Support / Client Communications/ Workflow Planning &

Prioritization / Records-Data Management / Recordkeeping / Mail & Messenger

Services / Office Services / Regulatory Reporting

PROFESSIONAL EXPERIENCE

Assembler

Applied Medical, Rancho Santa Margarita, CA (03/2012-02/2014)

Perform all manufacturing operations for their respective work center in

clean room or non-clean room manufacturing environments. The team member

is responsible for working in a team environment that encourages

suggestions for improvement as well as creating a cohesive team atmosphere.

Office Administration

Myoho Insurance Services, Inc. (09/2009-11/2011)

Listening to customer requests that are either regarding billing or policy

questions (no quotes or coverage recommendations occur). Assisting with

payment amount questions, due date, endorsement processing, policy

coverage, such as type of vehicle or number of individuals covered and

more. Receiving inbound calls from the insured policyholder, lien holders,

automotive insurance agent, DMV and others.

Office Administration

Tekserve Inc., Fountain Valley, CA (04/2006 - 10/2008)

Data input into various databases, handles all administrative duties, order

materials when new orders come in, input the quantity received to the

Packing Material Daily Inventory excel file. Update Inventory when

receiving shipment, verifying inventory. Request office supplies and

packing supplies from GA.

Office/Administrative Assistant

Superior Access Inc., Lake Forest, CA (11/2005-02/2006)

Support office management several agents Bob, Hardford with supporting

customers. Completes Forms and Documents, review and verify files have

been correctly assembled and all acquired documents have been submitted.

Correcting and Faxing information in

database from a variety of different sources. Processed outgoing mails.

Office/Administrative Assistant

Leisurecraft Insurance Agency, Inc., Santa Ana, CA (02/2002 -10/2005)

Review and ensure boat insurance applications have been accurately and

thoroughly completed prior to submission to companies. Completes Forms and

Documents, review and verify files have been correctly assembled and all

acquired documents have been submitted. Entering new customer information

from files into company database. Correcting information in database from

a variety of different sources. Processed outgoing mails.

Accountant Support

Stratacom Inc., Irvine, CA (04/1997 - 02/2002)

Reviewed, coded and processed vendor invoices, verified due date

extensions, received item quantities, sales tax, and freight charges,

processed appropriate payment approvals, prepared and mailed payments.

Accountant Receivable Support

Southland Micro System, Irvine, CA (03/1996 - 04/1997)

Account Receivable Support

Performed cash receipts functions, made daily deposits, modified credit and

debit memos, entered adjustments to the various accounts, prepared/reviewed

invoices for collection, filing, and posted data to various ledgers.

EDUCATION

Southern California Institute of Technology. Anaheim, CA

Accounting Specialist (2009)

North Seattle Community College. Seattle, WA

Secretarial Skills and Word Processing (1984)



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