Jefry Ortiz

Claims Associate

Paterson, NJ

ace4le@r.postjobfree.com - 862-***-****

• Obtain a position where I can utilize my technical skills.

WORK EXPERIENCE

•Congressional Intern-Information Technology and Constituent Management Software

Support

Congressman Bill Pascrell Ofiice in Paterson - Paterson, NJ - May 2014 to Present

Responsibilities

o Compiled contact and historical information of key community stakeholders throughout New Jersey’s 9th

Congressional District,

o Served as Assistant to the Office Manager in answering constituent inquiries,

o Advanced various events with senior staff to ensure that the organizers of such events were ready to receive

the Congressman,

o Developed How-To Manuscript for our Constituent Management Software program

o Provided networking and communication support for 12 HP computers with Windows 7 operation Systems.

Claims Associate

o Wal-Mart - Garfield, NJ - March 2012 to December 2012

07026 973-***-****

o Processing return merchandise.

o Making claims to vendor.

o Creating BOL.

o Creating daily report of claims.

Student Technician

Apple Care Special Edition - Paterson, NJ - 2009 to 2010

07522, 973-***-**** ext50254

o Imaging and Cloning PC with windows systems.

o Software and hardware maintenance.

o Setup and support Xerox, Hp, Dell Printer

Data Entry and Equipment Management

Silk City Knight - Bloomfield, NJ - 2007 to 2010

07003

o Data entry.

o Equipment Inventory.

o Management and organization of the database system.

EDUCATION

John F. Kennedy High School - Paterson, NJ

June 2010 to Present

NCM

DeVry University - Paramus, NJ

ADDITIONAL INFORMATION

SKILLS PROFILE

• Windows Macintosh and Linux operating systems

• Lighting/sound technician (2008-2010)

• Marching/concert band (2007-2010)

• Expert user of Microsoft Office Applications

• Highly skilled in installing, repairing and troubleshooting computer hardware and peripherals

• Well versed in installing windows, software, applications, antivirus and patches

• Working knowledge of networking devices and printers

• Profound understanding of technical manuals and schematics

Contact this candidate