Customer Service Sales
Resume:
SHEILA NAILS BRYANT
Union City, GA. 30291
ace4hi@r.postjobfree.com
CUSTOMER SERVICE SPECIALIST
SUMMARY OF QUALIFICATIONS
. Demonstrate fluent skills in analyzing and problem solving
. Expert communicator, motivator and negotiator
. Exert versatile strength while maintaining a record of successful
job performance
. Proficient in conducting presentations and orientations
. Display in-depth attention to details and surroundings
. Driven and determined to create positive results
PROFESSIONAL
SKILLS
CUSTOMER SERVICE SPECIALIST
. Project a highly approachable and polished professional image as an
initial point of contact
. Operated various multi-line systems in responding to 200-300
inbound and outbound calls daily
. Assist in recruiting potential participants
. Coordinate meetings, schedules and appointments
. Contribute to administrative operations in various capacities
. Designed personalized packages from computer-generated display
photos
. Applied excellent product knowledge and service to close sales in a
timely manner
. Processed accounts payable and receivable
. Consistently remained in regional Top 10 by exceeding up to 20-30
daily sales quotas ranging
$50.00 and $500.00 using QuickBooks application
. Patiently multi-task duties in a high pressure environment
VOLUNTEER
. Provide ongoing basic healthcare assistant and support to various
family members
. Participate in community customer service related projects
PROFESSIONAL
EXPERIENCE
Senior Community Service Employment Program
2012-PRESENT
Customer Service Specialist
Atlanta, GA.
Family and Community
2006-PRESENT
Volunteer
Atlanta, GA.
Kodak - The Georgia Aquarium
Atlanta, GA.
Customer Service Specialist
2006-2006
One Eight Hundred Skyride
Smyrna, GA.
Customer Service Specialist
2004-2006
Olan Mills
Chattanooga, TN.
Customer Service Consultant
1999-2003
EDUCATION &
TRAINING
Dover Training Institute
Atlanta, GA.
Certified Customer Service Specialist
2008-2008
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