Keyona McDaniel
**** ******* ** #*** **********, Oho 45229
513-***-****-C ace49d@r.postjobfree.com
Objective
To contribute to your company utilizing my experience and education in the Medical Field
Skills
• Coursework in: Medical Administrative Duties, Clinical Procedures, Medical Terminology,
Anatomy and Physiology
• Proficient in Microsoft Office, Word, Excel and Power Point
• Ability to type 90+ words per minute
• Strong customer service experience
Education
Southwestern College
Cincinnati, Ohio
Medical Assistant Diploma
Graduation: December, 2010
University Of Cincinnati
Blue Ash, Ohio
Bachelor’s Degree
April 2012 - Present
Health Education
Work Experience
River’s Bend Urgent Care Cincinnati, Ohio
Medical Assistant Extern October, 2010 – December, 2010
• Record vital signs from patients in order for doctor’s to meet their needs.
• Perform various administrative job duties; answering phone, filing confidential medical
records and other various front desk clerical responsibilities
• Assisted in medical procedures such as injections, blood draws, wound dressing changes,
and updating patient information.
• Deliver outstanding customer service and dedication to the medical facility through
appropriate dress, prompt attendance and professionalism
Support care
Cincinnati, Ohio
Home Health Aide
January 2011-Present
• Assisting with health needs, hair care and other needs
• Keeping up with in home expenses
• Providing transportation when needed
• Helping with making daily meals
Target
Cincinnati, Ohio
Security/Assets Protection
November 2009-May 2011
• Securing the parking lot of soliciting
• Daily inventory counts of store high priced merchandise
• Stopping shoplifters
• Making sure the store is a safe place for the guests as well as team members
Picture Me Portrait Studio (CPI)
Cincinnati, Ohio
Photographer
November, 2008 – October 2009
• Assist customers with complaints and inquiries
• Maintain the cash register to ensure amount at end of shift matches receipt total
• Take photographs to meet customers needs
• Keep a clean working environment
Self Employed
Cincinnati, Ohio
Direct Care
August, 2006 - Present
• Handled every day care of daughter with tracheotomy
• Assist with daily hygiene activities such as changing, cleaning, washing, and prepping for
meals
• Work on motor skills and speech
Subway
Cincinnati, Ohio
Customer Service Representative
August, 2007 – September, 2008
• Suggestive selling to each customer before taking order while continuously replenishing
food items
• Maintained a clean and sanitary work environment for co-workers and customers
• Assisted with opening and closing down of store, operating register/safe and preparation
of all items to be sold
• Responsible for preparing meats for a variety of specialty sandwiches
• Trained and coached new employees on proper work procedures
Rally’s
Cincinnati, Ohio
Customer Service Representative
March, 2005 – July, 2007
• Assisted all customers with product purchasing and met their needs as thoroughly as
possible on an as need basis
• Held accountable for drawer money and monitored the amount throughout the work shift
to ensure that sales amount matched the drawer amount
• Trained and coached new employees on proper work techniques and procedures
• Handled opening and closing of the store
• Prepared food according to Food Safety Guideline requirements
• Sterilized and cleaned all equipment and machinery after shift