LaSharn Bowen

** *********** *** #**

New York, NY 10026

347-***-****

ace47a@r.postjobfree.com

Objective:

Seeking a position with progressive organization utilizing well-

developed clerical and interpersonal skills.

Brief:

Throughout professional career has gained experience working with

individuals of differing socio-economic and ethnic backgrounds. Have

supervised and led in the team-building process.

Adept in computer skills, meeting deadlines, and working in a fast-

paced office setting. Proven self-starter with the ability to work as a

productive member of a team. Excellent oral, written, and communication

skills; additionally, experienced with multi-line phone systems. Trained

in HIPPA regulations, client confidentiality, and filing security of

consumer information.

Education:

Monroe College, Business Administration,

AA degree completion Dec 2007

New York City, NY

Employment History

Travel Planner

GCS (New York, NY)

2013-Present

Schedule trips for Elderly and Disabled

Greeting clients on the phone

Customer Service Calls

Locate driver when driver is tardy

Sales Associate/Keyholder(Assistant Manager)

GODIVA Chocolatier (New York, NY) 2007-

2009

Assisting customers with all items in the store.

Answering phones for deliveries and special orders

Preparing store for the next business day

a

Responsible for opening and closing the store

Instructor

Harlem Children's Zone (New York, NY) 2002 -

2005

Assisted students (K-12) with school projects and assignments

covering vast subject areas

Lead instructor for computer training

Created lesson plans and assisted with curriculum development

Helped develop after school programming, scheduling, and evaluation

of students and volunteers

Admin Assistant

NY Parks and Recreation Dept (New York, NY) 2000-

2002

Front desk point of contact for park visitors

Resource and referral coordinator

New employee orientation facilitator

Prepared employee work schedules and office calendar

General secretarial duties, e.g. filing, data entry, office

correspondence)

Answered multi-line phone system

Receptionist

East End Workforce Center (New York, NY) 1997-

2000

Maintained personnel files

Received, sorted, and distributed incoming and outgoing

correspondence

Managed data base and maintained filing system

Answered multi-line phone system, routed calls, and forwarded

messages

Participated in the creation, compilation, and distribution

informational literature

General office responsibilities and all other duties as assigned

Community Service:

Volunteer for:

Police Athletic League

Public School 180

-References available upon request-

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