NICOLE WEEKES

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APT. *G

BROOKLYN, NY 11226

718-***-****

ace45c@r.postjobfree.com

OBJECTIVE

TO OBTAIN AND SHARE EXPERIENCES IN CLERICAL ASSISTANCE AND CUSTOMER SERVICE.

HIGHLIGHTS OF QUALIFICATIONS

-STRONG NUMERICAL ABILITY -TYPING SPEED: 100 WPM

-EXCELLENT LISTENING AND COMMUNICATION SKILLS -PROFICIENT IN MICROSOFT OFFICE SUITE

-CUSTOMER SERVICE ORIENTATION -FILING AND FAXING

-POINT OF SALE EXPERIENCE -HANDLING MULTIPLE CALL LINES

-EFFECTIVE STAFF MOTIVATOR -CHEERFUL AND OUTGOING

-PLEASANT AND PROFESSIONAL PHONE VOICE -OVERALL ASSERTIVE AND UNDERSTANDING

STAFF MEMBER

RELEVANT SKILLS AND EXPERIENCE

CUSTOMER SERVICE

RESPONSIBLE FOR THE OPENING AND CLOSING OF BUSINESS, DEPENDING ON SHIFT.

RESPONSIBLE FOR THE OPENING AND CLOSING OF THE CASH REGISTER, DEPENDING ON SHIFT.

ANSWERED PHONE AND EMAIL INQUIRIES WITH INFORMATION REGARDING PRODUCTS INCLUDING PROMOTIONS OF NEW

ITEMS.

OPERATED THE CASH REGISTER AND PREPARED CUSTOMER RECEIPTS EFFICIENTLY AND ACCURATELY.

ASSISTED MANAGEMENT IN EVALUATING THE NUMBER OF PROMOTIONAL PRODUCTS SOLD.

PROVIDED PRODUCT INFORMATION TO CUSTOMERS.

COORDINATED AND OVERSAW THE SHIPPING AND DELIVERY OF MERCHANDISE.

RECORDED ALL TRANSACTIONS PROMPTLY AND ACCURATELY IN ACCORDANCE WITH COMPANY POLICY.

ENSURED THE NEAT AND ORDERLY APPEARANCE OF MERCHANDISE IN THE DEPARTMENT.

WORKED TO PREVENT DAMAGE AND THEFT OF MERCHANDISE.

FOLLOWED ESTABLISHED POLICIES AND PROCEDURES FOR VERIFYING PAYMENT AND ENSURING ACCURACY.

ENSURED THAT MERCHANDISE WAS STORED, HANDLED AND DISPLAYED WITH RESPECT TO COMPANY POLICY AND

PROCEDURE.

COMPLETED SALES FUNCTIONS WITH AN INCREASE IN SALES PRODUCTIVITY IN A PROFESSIONAL AND COURTEOUS MANNER.

OFFICE AND CLERICAL ASSISTANCE

PROCESSED DAILY TIME SHEETS FOR OFFICE STAFF AND ATTORNEYS.

PREPARED AND PROCESSED ALL BILLING INVOICES ON A QUARTERLY BASIS.

ENSURED STRICT CONFIDENTIALITY OF ALL FINANCIAL RECORDS.

DATA ENTRY.

ASSISTED ATTORNEYS IN DRAFTING AND PREPARING ALL LEGAL DOCUMENTS.

ASSISTED MANAGEMENT IN SCHEDULING BUSINESS MEETINGS AND TRAVEL DATES.

RESPONDED TO CLIENTELE VIA PHONE AND EMAIL INQUIRIES.

HANDLED PHONE CALLS, INCOMING MAIL BUT NOT LIMITED TO INDEXING, FILING AND FAXING.

FINANCIAL SERVICES

INITIATED AND OPENED NEW ACCOUNTS TO CONSUMERS.

PROCESSED CASH WITHDRAWALS.

ACCEPTED CASH AND CHECKS FOR DEPOSIT AND ENSURED ACCURACY OF DEPOSIT SLIPS.

ADHERED TO POLICIES AND FOR VERIFYING PAYMENT AND ENSURING ACCURACY.

BALANCED CURRENCY, CASH AND CHECKS IN CASH DRAWER AT THE END OF EACH SHIFT.

PREPARED CASHIER’S CHECKS AND PERSONAL MONEY ORDERS.

ISSUED TRAVELER’S CHECKS AND EXCHANGED FOREIGN CURRENCY.

HANDLED VAULT, SAFE-DEPOSIT, ATM AND NIGHT-DROP ACTIVITIES.

RESPONDED TO CONSUMER INQUIRIES REGARDING ACCOUNT BALANCES.

HANDLED INTER-OFFICE TRANSACTIONS AND PHONE CALLS.

WORK HISTORY

SALES MANAGER CREATIVE CREATIONS UNLIMITED, NEW YORK, NY, 2006

LEGAL ASSISTANT LAW OFFICE OF ROBERT I. ELAN, NEW YORK, NY 2005-2006

SALES ASSOCIATE NBC EXPERIENCE STORE, NEW YORK, NY 2002-2003

BANK TELLER EMIGRANT SAVINGS BANK, NEW YORK, NY 2001-2002

SALES ASSOCIATE MACY’S HERALD SQUARE, NEW YORK, NY 1998-1999

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