Tom Hunt

Phone: 416-***-**** Email: ace409@r.postjobfree.com

OBJECTIVE

To obtain a position in Information Technology

PROFILE:

* ***** **/******* ******* experience.

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Experience with systems development and life cycle methodologies

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Coordinate and work with multiple departments on various projects

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Strong organizational, analytical ability to prioritize tasks and problem solving skills

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Work closely with vendors of various hardware and software companies

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Software and hardware implementation and migration

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Project planning and team leading experience

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Over 9 year’s financial experience.

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Active Directory and Group Policy experience and Windows 2000/2003 experience

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Virtual PC and VMWare experience

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Strong supporting knowledge of Lotus notes, SharePoint, Factset, Reuters, Bloomberg, MS

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Outlook/Express, Altiris, Eciss, Erep, Call Pilot, Compass, Dataphile, Emailtophia, Envoy, Entrust,

Fundserve, Sharepoint, BES 10, Windows 7 and Heat.

Knowledge of networking – specifically TCP/IP, Ethernet and Windows networking

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Good understanding of internet technologies (http, https, e-mail, VPN, DHCP, DNS etc)

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Knowledge of network printing systems and hand-held systems

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Knowledge of thin-client computing (e.g. CITRIX, MS Terminal Server, VNC, Carbon Copy)

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Technically proficient in the use of MS Excel, MS Word, MS Access, MS Power-point, MS

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Outlook, SQL and In –House accounting, financial services, investment banking and corporate actions

systems.

Ability to meet tight deadlines and being able to provide quality customer service

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Extensive experience in the use of Tempest, AS 400, Sci-Pay, JDE400/ JD Edwards, SSCM

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Supporting processes that are mission critical and extremely time sensitive with the ability to

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balance analytical problem solving with tactical, detailed execution while thriving in a very fast-paced,

results oriented environment.

Solid business acumen, excellent written and verbal communication skills. Ability to

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communicate effectively with colleagues across the organization at varying levels of seniority,

including executive management.

Proactive, detail oriented with strong analytical and problem solving skills. Functions well with

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minimal day-to-day supervision.

Able to deal with complex matters that span various areas of the company and to derive solutions

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that can be tactical, when appropriate, but also with a strategic, longer term perspective.

Self- motivated, reliable, positive thinking, dedicated, excellent team player, a fast learner, hard

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worker, well organised, flexibly, adaptable, honest, trustworthy and dedicated.

Tom Hunt

EMPLOYMENT HISTORY:

Ontario Teachers Pension Plan

IT Systems Analyst July 2013- July 2014 (Contract)

Implement computer system requirements by defining and analysing system problems.

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Test, maintain, and monitor computer programs and systems, including coordinating the installation of

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computer programs and systems.

Defines application problem by conferring with clients and evaluate procedures and processes.

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Develops solution by preparing and evaluating alternative workflow solutions.

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Provide support and technical expertise to the trading floor amongst other departments.

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Provide reference by writing documentation.

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Updates job knowledge by participating in educational opportunities; reading professional publications;

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maintaining personal networks

Accomplish information systems and organization mission by completing related results as needed.

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Provide staff and users with assistance solving computer related problems, such as malfunctions and

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program problems.

Confer with clients regarding the nature of the information processing or their computation needs.

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Consult with management to ensure agreement on system principles.

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Determine computer software or hardware needed to set up or alter system.

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Train staff and users to work with computer systems and programs.

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CI Investments

IT Analyst/Business Analyst Sept 2007- June 2013

Responsible for researching, analyzing, and documenting business requirements for data

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conversion and implementation.

Review and document business processes.

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Interview users at a detailed level and analyze user requirements.

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Ensure that newly implemented system features or enhancements meet user needs as documented

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in specifications.

Carried out regular triage meetings to recognize and determine critical testing faults.

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Regression test new enhancement to systems, coordinate the execution of special requests such

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as reports and agent data transfer.

Organize, analyse and problem solve issues.

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Software and hardware implementation

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Ensuring the application systems are operating within service levels

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Receive and manage incidents in accordance with SLA, document internal policies and

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procedures.

Provide in-house application first level support to all users - including informal training,

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instruction, problem solving, user set-up and evaluation of non-technical issues.

Proactively identifying, tracking, managing, and resolving software and technical issues

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Support real time trading systems, and provide technical analysis.

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Work with 3rd parties, internal development teams and client departments to acquire, deploy and

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support production systems.

Liaise with network administrators, systems analysts, quality assurance analysts to assist in

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resolving problems with software products and systems.

Provide knowledge transfer to application support and deployment processes to teams members.

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Work extensively with both IT staff and end-users to provide support and maintenance.

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Generate statistics and prepare reports for management and/or team members status of the

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development activities

Analyse server and computer logs identifying potential issues.

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Apply server and desktop patches

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Tom Hunt

Produce technical documentation

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Responsibility for documenting the configuration of the system

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Set up users in active directory

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Develop processes and standards for maintenance and service releases.

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Act as the focal point for escalations

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Provide input to build the framework of the Help Desk – including revisiting and reviewing

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process.

Provide desk-side and desktop admin support to users when required.

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Provide on-call 24/7 support to users & Doing IT checklist and Root cause analysis

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Provide support for customer requests by logging, solving and tracking issues in HEAT.

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Support all user hardware and software, as well as setup printers, hardware peripherals,

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blackberries and boxed software corporate platforms.

Plan, manage, lead and execute PC moves and projects.

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Do IT checklist and Root cause analysis

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National Bank Financial June 2007- Sept 2007 Contract

Equity Trade Support Toronto, Canada

Responsible for the control and risk management of all daily trade processing

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Client reporting and confirmation and the review and escalation of exceptions

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Restricting/Un-restricting accounts

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Provide first line response to customer trading and system functionality questions and issues

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Record all queries in customer tracking system

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Securities maintenance and Monitoring of facilities for trade

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Reconciliation of trades between front and back office systems

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Liaising between the front office and Client Prime Brokerage

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Responsible for supporting traders in daily domestic and international trading operations

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Responsible for researching the validity of prospective clients

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Processing FX derivative trades and order fill maintenance

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Mattis Electric June 2006 – June 2007

IT/ Support & Installation Toronto, Canada

Installation and setup up of pc, printers and faxes

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Networking pc's, printers and faxes

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Installing software

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Troubleshooting printer, pc's and fax machines

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Handles responsibilities of guiding and leading the vendors for updating and training

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Performs tasks like monitoring and supervising new projects and web applications and testing

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them

Performs tasks like evaluating and reviewing project results and statistics

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Tom Hunt

Senior Payroll Accounting Supervisor March 2001- December 2005

Hays Banking & Accounting London, England

Corporate Actions Clerk November 2000- February 2001

Capita IRG London, England

Customer Service Counsellor September 1999- October 2000

Victoria Mutual Building Society London, England

EDUCATION:

BA HONS Business & Finance London Guildhall University London, England

Diploma in Business, Finance & Accounting (advance) Certificate of Distinction South Thames

College London, England

Diploma in Business Studies & Accounting (Intermediate) Certificate of Merit South Thames

College London England

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