Adham Francis

**** ******** ******, **********, *******

C.647-***-****

Dear Sir/ Madam

I have in depth experience in the field of sales excellence & client

relationship development throughout my extensive work history.

Sales & client service is gained during my years of store management where

I had responsibility of store and staff operations and success. I have a

great aptitude for detail and can handle turbulent situations with tact and

professionalism. I am well versed with computerized system equipment which

is gained through my time spent as an Insurance service provider.

Combining my field and management experiences I know I fulfill what you are

looking for.

Thank you for your consideration. I look forward to meeting with you in

person to discuss my qualifications.

Best Regards,

Adham Francis

Adham Francis

Professional Experience

HB Group Insurance Mgmt

Mississauga, Ontario - 2007 to present

Business Development Specialist & Marketing Representative (Contract)

Serve as a Business Development Specialist for Group Insurance Home & Auto

products, aiding in marketing, servicing and selling Group geared insurance

for accounts such as Costco, Toronto Police Association and the Ontario

Pharmacists' Association.

Manage market penetration, service accounts and collaborate with the

Account Managers to create strategic plans to enhance customer satisfaction

and lend to increase company revenue.

In charge of direct marketing projects, trade shows and benefits events for

groups such as

Snap-on Tools, General Mills, Enbridge, Direct Energy and the Scarborough

Hospital.

I work closely with other departments to promote sales via face to face

relationship management with CEO's, Human Resources and company managers. I

managed and trained teams of up to 10 marketing representatives and

insurance sales agents during several group benefits events.

Contributed to increasing revenue by 25% within my territory through

relationship development with existing accounts and referrals.

In charge of trade shows within territory, used project management model to

attend trade shows within budgetary requirements.

Brought in increased revenue and viable leads for the months June- October

resulting in a net increase within territory of 32%.

REEL Film Security. - Toronto, Ontario. 2004 to 2007

Security officer/ Surveillance - On location Film industry

I worked day and night surveillance for movie and commercial film sets.

I was charged with the responsibility of million dollar sets for several

weeks at a time.

I monitored working equipment such as generators and top of the line motor

homes making sure that equipment remained functional according to studio

set up requirements.

I managed in going and out going traffic and visitors to sets.

I kept detail logs of occurrences and incident reports for management.

I worked all shits on time and was often asked to work extra projects and

overtime based on my excellent adherence to policy and the service I

offered.

I trained and excelled as a video assist working with valuable video

equipment and function.

I trained and partnered with several new hires for film locations and

commercial sets.

MCN Cellular Phones & Pagers - Brampton, Ontario 1999 -2002

Store & Sales Manger - Retail

Selling personal and corporate cellular phone plans.

Equipment maintenance and hardware upgrades

Prospect new and upgraded client accounts

Store merchandising of hardware and software products.

Accounting, billing, order fulfillment and inventory management and store

deposits

Trained and recruited new hires

Effective techniques for loss prevention and store security

Remained updated on Bell Cellular products as well as Cantel Networks by

attending training and upgrade seminars and classes as I was an approved

Bell and Cantel agent.

Education and Training

Sheridan College of Applied Arts ( Liberal Arts program - Brampton,

Ontario

OTL (Other then Life) license for Home and Casualty sales - Insurance

Institute of Ontario.

Life License - Advocis - The Financial Advisors Association of Canada.

Home inspection certificates achieved yearly as required for license.

Attended several Business management seminars as well as Sales marketing

sessions throughout my career

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