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Sales Customer Service

Location:
Washington, OK
Posted:
July 25, 2014

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Resume:

JENNIFER M. WADE

*** * ******

Washington, OK ***93

Home 405-***-**** . Cell 972-***-**** ace3xu@r.postjobfree.com

SYNOPSIS

Technical Sales Professional with a track record of delivering results

early and consistently. Expertise includes Business Development (new

business sales) of products and services in the Software / SaaS Market.,

large account relationship management, technical product demonstrations and

extensive experience selling consulting and applications (SaaS solutions)

into Fortune 1000 accounts.

WORK EXPERIENCE

GLOBOFORCE, Ltd. TX/OK/LA/AR

4/2012 - Current

Globoforce is the leader in social recognition. Our innovative software-as-

a-service offering powers recognition and rewards programs for the most

admired companies, globally. Globoforce clients get results - dramatic

improvements in employee engagement, retention and measurable adoption of

corporate culture.

Regional Sales Exec Corporate Market

. Quota carrying Business Development within the TX/OK Corporate

Marketplace to organizations with 2500 - 10,000 employees. Rewards &

Recognition, Incentives, Corporate Social Networking.

. Educate prospects and clients on best practice functionality and

process methodology within our domain.

. $2.5 MM Annual Quota. Current #1 ranking within national Corp Sales

Team

. Broke record for fastest new business close for 'newbie'. (hire + 26

days).

. Headed up product packaging & messaging campaign for Healthcare

vertical.

NOW Solutions Ft. Worth, TX 1/2006 -

4/2012

NOW Solutions is a provider of HRMS/HCM & Payroll Solutions specializing in

complex environments with strengths in Government, Healthcare, & Higher

Education environments. Additional product components; ATS, Benefits

Administration, Self Service and Workflow; all Built for the WEB.

National Sales Executive/Pre-Sales Consultant & Technical Account Manager

. Sales, retention & revenue growth responsibilities for $3MM Assigned

Account Base. Results: 120% of assigned quota for 2008. 135% for 2009,

130% for 2010, 150% for 2011

. Product demonstration responsibilities for Mid Market HRMS Application

that is deployed both In House and in a SaaS model.

. Travel for on site client visits and technical presentations.

Currently covering the entire US. Functional Expert for RFP & RFI

output.

. Perform needs analysis for prospective clients, matching current

business initiatives with NOW's product suite

. Top US Sales Rep for 2007. Responsible for building pipeline,

qualifying, developing and closing new business. 6 Consecutive years

of Revenue Generation in excess of $1M.

. Due to small size of Company was fortunate enough to propose and

facilitate numerous Partner Agreements to increase our solution

offering as well as manage integration and rollout.

. Gave Opening Address at last 3 User's Group Conferences as well as

instructing various learning sessions.

Intuit Dallas, TX

9/ 2004 - 12/2005

Intuit is an Industry Leading Software & Service Company specializing in

Accounting & Tax products such as QuickBooks, TurboTax & Quicken

Sales Consultant

. Develop new business opportunities for Payroll Services Division in

Dallas territory through various channels: Affiliates, CPA's & Cold

Calling.

. Prospected and Closed Sales of Payroll, Human Resource Management, Tax

& Benefits Services Software to Small Business Owners. Sold largest 1-

Contact Deal in my division for 2005.

. Utilized Strategic Selling techniques to propose and demonstrate

solutions within highest penetration market; Payroll with QuickBooks

Integration

Consultis Inc. (Information Technology) Dallas, TX

4/2003 - 9/2004

Consultis is a 20 year-old staffing agency specializing in placements in

the IT space.

Account Executive/ Technical Recruiter

. Responsible for developing and maintaining client relationships.

. Utilized behavioral interviewing techniques to identify highly skilled

and marketable candidates.

. Gathered references and validated candidate qualifications. Set

candidate expectations and personally prepared applicants for

interviews. Set standard follow-up procedure with candidates for

thirty days after placement and asked for industry and personal

referrals.

. Used sourcing techniques including internet search engines, user

groups, alumni associations, certification/training associations,

Boolean searches, referrals, networking, niche websites relating to

each position/skill set, cold calling, etc.

Genesys Software Systems Boston, MA

2/2001 - 6/2002

GENESYS Software Systems, Inc. has over 2 decades of experience in

providing high quality payroll & HRMS solutions worldwide. Genesys'

'Industrial Strength' payroll solutions are widely recognized and touted by

numerous high-volume clients using their systems for 20+ Years.

Regional Sales Manager

. Developed new business sales opportunities within 5 State territory

for Payroll, HRMS, Self Service & Learning Management Product

Offerings. 2002 pipeline $4.5M.

. Managed existing relationships and leverage new technologies to

increase revenues. Managed accounts included Tenet Healthcare, Neiman

Marcus and the City of Ft. Worth.

. Maintained relationships with partners and 3rd Party Vendors to

leverage shared sales opportunities and grow revenues

Workstream, Inc Atlanta, GA

5/2000 - 1/2001

Workstream (formerly ProAct Technologies) provides a comprehensive, suite

of Self-Service solutions. Built for the Web, the Solutions allow companies

to improve benefits programs and realize ROI on their ERP solutions. Focus

on Fortune 500 accounts.

Sales Executive

. Demonstrated and sold Employee Self-Service, Knowledge Management,

eMarketplace (youdecide.com) to prospects with open architecture

environment in the Fortune market. Wins included: Waste Management

and Halliburton.

. Developed Texas Territory to increase revenue within existing accounts

as well as achieved new sales objectives. 2001 pipeline $1M... 150%

of quota final.

. Worked closely with marketing to campaign product launches and re-

branding.

Ceridian Employer Services Dallas, TX

2/1996 - 4/2000

Ceridian Corporation is a $1.1 billion information services organization.

Services include payroll, project management, tax filing services and human

resource information systems, time & attendance solutions, employee and

manager self-service systems designed for both client-server and

internet/intranet access.

Account Executive

. Developed and executed annual plans to achieve sales and retention

plan. 120% of quota 1998. 213% of quota1999. Sales volume of $1.8M

for 1999, as well as 98% Retention for 1999.

. Diagnosed process and product challenges, utilizing a no-nonsense

approach to uncover and seize opportunity, while providing top-notch

customer service.

. Maintained respected relationships at key levels of client's

organizations to gain insight into business needs and influence.

. Leveraged technology and resources, to effectively manage the client

relationship while consistently beating sales and revenue growth

quota.

. Presidents Club Member 1998, 1999.

CERIFICATIONS AND TRAINING

Miller Heiman LAMP, Strategic Conceptual Selling Certification. Topus

VICTORY! Dale Carnegie. ISO 9002. Six Sigma, Kaizen, LEAN and Business

Process Improvement Training.

Additional Related Skills:

Strong PC/Technical Literacy, Internet Recruiting, Telemarketing and Cold

Calling (8years), Outside Sales, excellent written/verbal communication

skills. Using "VITO" Techniques to gain access. Relationship Management

Skills. Knowledge of Accounting, Payroll, Tax and Human Resource function

and business processes.

Systems: Salesforce.com,Siebel, TeamBuilder, ACT, Pivotal, WebPASS,

Crystal Reports

EXCELLENT REFERENCES AVAILABLE UPON REQUEST



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