KEVIN HAWKINS

*** **** ********* ****, **, *****, 870-***-****, ace3pr@r.postjobfree.com

EDUCATION

Southern Illinois University Edwardsville, IL

Computer Management and Information Systems, Bachelor of Science, May 2012

• Studies focused on topics such as JAVA programming, Structured Query Language (SQL), and .NET programming and database

technology. Used SAP R/3 software to learn exactly how organizations use computer technology to manage organizational data. Provided

in-depth technical skills needed to work as a professionals in management, design, and development of business information systems.

University of Arkansas Community College, Hope, AR

Business Technology, Associate of Science, Aug 2008

• The program provided general education, business, and technical skills necessary to succeed in the workplace. The program prepares

graduates to assume positions in management and upgrades the skills and knowledge of those currently employed.

• The degree includes emphasis in office management, advanced software skills, web marketing, human resources, bookkeeping, database

and sustainable business practices.

CONSULTING CLIENT

Yerger Middle School Principal Vanessa McCraw,

Hope, AR, Phone: 870-***-****

IT Consultant May 2012- Present

• Troubleshoot and resolved computer hardware and software issues.

• Installed, maintained, and repaired all computers and related hardware; install software.

• Ensure that repairs to equipment were handled in a timely manner.

• Assisted users to resolve technical problems, restored data, transferred data as necessary.

• Maintained Internet services and connectivity for all users in home.

• Used diagnostic equipment to troubleshoot problems.

• Set up and configured computers (PCs) and peripherals

PROFESSIONAL EXPERIENCE

Georgia Pacific, AR

Hope, AR, Phone: 870-***-****

Utility Technician June 2014- Present

• Create engineered wood panel products, using HMI computer driven equipment, to specified dimensions

• Operate process mechanical equipment in accordance with documented procedures to maximize production.

• Monitor process and equipment to ensure integrity, quality and stability is maintained

• Ensure records and logs are maintained and important shift information is communicated at shift change

• Participate in root cause analysis activities to improve product quality and process reliability

• Identify and propose ideas and solutions to help increase efficiency, quality and/or reduce production cost and downtime

Murphy USA, Hope, AR

Assistant Manager June 2012 – June 2014

• Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.

• Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.

• Instruct staff on how to handle difficult and complicated sales.

• Assign employees to specific duties.

• Enforce safety, health, and security rules.

• Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.

• Implement policies, goals, objectives, and procedures for the store.

• Plan and coordinate advertising campaigns and sales promotions, and prepare merchandise displays.

ADDITIONAL SKILLS

• Ms Office Suite

• CSS

• SAP

• HTML/XHTML

• Java

• JavaScript

• PHP

• SQL

• Visual Basic

• Windows 7 /Vista/XP/2000/98

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