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Information Technology Technician

Location:
United States
Posted:
July 24, 2014

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Resume:

IFEANYI MBANUGO

**** *** **** ****, #*** Houston, Texas 77063

E-mail: ace3lj@r.postjobfree.com

Phone #: 225-***-****)

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PROFILE

A credible and commercially minded MBA graduate with cross functional

knowledge of Information Technology, international strategies, business

development, customer relationship management and proven ability to quickly

grasp new ideas and concepts, develop innovative and creative solutions to

problems as well as perform effectively. Seeking a stimulating position

with an organization where I can utilize my skills, knowledge and

experience to attain the corporate goals and objectives.

EDUCATION

Master of Business Administration. - December 2013

Texas Southern University, Houston, Texas

Bachelor of Science, Agricultural Business - May 2010

Louisiana State University (LSU), Baton Rouge, LA

CAREER HISTORY

Blackboard Support Technician

Graduate Assistantship

August 2013 - December 2013

. Assisted Blackboard and Instructional Technologist with enrollments,

course creations and maintenance.

. Assisted with the Blackboard Survey Testing program.

. Assisted in establishing and maintaining course sites and providing

help desk assistance to faculty and student Blackboard users.

. Maintained the operation of the Blackboard system and provide support

services to ensure a high level of performance.

. Assisted faculty with the development of rich, multimedia content for

Blackboard and other relevant applications that enhance users'

experience.

. Provided one-on-one training to Blackboard users to increase their

proficiency with the system.

Texas Southern University

Graduate Assistantship

January 2012 - August

2013

. As a tutor helped to raise students' semester grades significantly

from average to above average.

. Evaluated and graded examinations, assignments, and papers, and

recorded grades in a timely and accurate manner.

. Assisted students set up PowerPoint presentations so they can deliver

presentations more timely and effectively.

St Albans Episcopal Ministry Baton Rouge, La

June 2010 - June 2011

Ministry intern

. Developed and managed a men's bible study group for young college

students.

. Created a volunteer program allowing students to help build homes for

hurricane victims.

. Designed a retreat program that helped young college students

successfully adjust to college life.

. Prepared learning materials, various communications, and organized

ministry events.

LSU - Information Technology Services, Baton Rouge, LA.

June 2007-November 2008

Multimedia and Classroom Support Technician

. Provided technical assistance to users of classroom multimedia.

. Set-up and managed computer labs, help-desk support, PC Ghosting, and

wireless configurations.

PROJECTS

Final MBA Project, Texas Southern University

. Worked with classmates on a project involving a corporate client. Our

team interviewed the client to assess real-time challenges facing its

organization. Performed a comprehensive industry analysis and offered to

the client opportunities for market growth and strategy implementation

with a carefully designed timeline as the organization moved forward.

These opportunities were well received by the client and its business

results had improved noticeably since implementing ideas offered by our

team.

HONORS/ACHIEVEMENTS

. TSU Business Scholar Award recipient - 2011-2013

. Tiger Scholar Award recipient - 2006

. Stock Exchange Essay Competition nominee - 2005

ORGANIZATIONS

. Katrina Survey Collection volunteer - 2007

. Sports activities coordinator for LSU International students - 2007

. Junior Achievement - 2005

. Ikoyi Club, Nigeria - 2005

TECHNICAL SKILLS

. Proficient in Microsoft Office (Microsoft PowerPoint, Word, Excel, Front

Page)

. Basic knowledge of web page design

. Basic knowledge of C++ programming

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