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Customer Service Sales

Location:
Philadelphia, PA
Posted:
July 24, 2014

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Resume:

Tiffany J. Whitehurst

**** * ***** ** *** *R, Philadelphia, PA 19140

267-***-****, ace3kb@r.postjobfree.com

Dear Management,

In response to the recent job posting on your website, please accept this letter in application for the

receptionist position currently available within your company.

My outgoing personality, organizational skills, and attention to detail help make me a strong candidate for

the position.

I would greatly appreciate the opportunity to review my qualifications in more detail in person, and

possibly discuss an interview. Thank you in advance for your time and consideration.

Respectfully yours,

Tiffany J. Whitehurst

267-***-****

ace3kb@r.postjobfree.com

Enclosure: Resume

Tiffany J. Whitehurst

1711 W Tioga Street

Philadelphia, Pa, 19140

267-***-****

ace3kb@r.postjobfree.com

Objective

My goal is to gain a position in the field of customer service with the potential for professional leadership and

management development.

Experience

04/2014 – Present

Commerce Energy, Bala Cynwyd, PA

Independent Contractor – Sales

Duties include door to door sales

Responsible for providing goods and services

Maintain creativity and the ability to think on my toes

Deliver great customer service and satisfaction

12/2013 – 04/2014

Express Staffing, Philadelphia, PA

Banquet Server

Positive guest interaction while servicing guests in a friendly and efficient manner to ensure a great

experience

Remaining attentive making guests feel welcome, comfortable, and important, as to offer a place to feel

relaxed

Various duties include proper and timely set-up and execution of banquet events, including setting up tables,

chairs, stages, dance floors and audio visual equipment

Maintaining a high level of professionalism keeping all equipment and facilities organized, safe, and clean

08/2013 – 12/2013

Dollar Tree, Stores, Bethlehem, PA

Cashier

Deliver great customer service and satisfaction

Greet customers, ring purchases, and handle returns

Answer high volume phones and inquiries regarding store product, policy, and services

Basic computation and mathematic skills

10/2012 to 08/2013

Club Corp, Pyramid Club, Philadelphia, PA

Banquet and a La Carte Server

Provide prompt and courteous service to members and guests

Responsible to read BEOs, set-up, service, and break down assigned functions in a safe, accident-free manner

Work to set tables in my assigned area correctly and uniformly

Keep my work station neat and clean while servicing members, following established policies and procedures

Remain attentive to members and guests throughout the entire dining experience

Assist Lead Banquet Server in the set up and break down of buffets and/or other special food service tables

and equipment

Respectively complete my assigned side work adhering to, or exceeding service standards at all times

6/2011 to 10/2012

Hyatt at the Bellevue, Philadelphia, PA

Hostess/Greeter

Greet guests entering the restaurant in a friendly and professional manner

Seat all guests in a timely and courteous fashion, clearing any extra settings if not needed, and preceding to

present menus to each guest

Remain knowledgeable about Hotel property, as well as current and upcoming events

Communicate with kitchen and other staff frequently

Expected to maintain the cleanliness of the podium and to maintain menus

Tend to high volume phones and taking reservations using professional language

Education

September, 2012

South University, Online

Savannah, Georgia

Business Administration



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