Alexandria Brock
Personal Assistant
Louisville, KY
ace3k6@r.postjobfree.com - 502-***-****
I have 6 years of experience, including as a Personal Assistant, as a Warehouse Lead and as an Office
Manager in industries including Engineering,
Accounting, Research, Management, and Related Services and Real Estate.
Most recently, I have been working as a Personal Assistant at Power To Change Communications from March
2013 to May 2014.
My skills and experiences include: Database Administration, Executive Management, Medical Terminology,
Meeting Facilitation, Microsoft Mail,
Phlebotomy, Photocopier, Scanners, Travel Arrangements.
I hold an Associate of Science degree in Medical Assisting from ATA College.
WORK EXPERIENCE
Personal Assistant
Power To Change Communications - Louisville, KY - March 2013 to May 2014
Drafted correspondence. Scheduled appointments. Organized and maintained files. Took notes and memos.
Answered phones and assisted callers.
Replied to incoming correspondence. Sent out mail with all needed information and attachments. Completed
forms in accordance with company
procedures. Made travel arrangements. Used computers for spreadsheets, word processing and database
management. Managed travel expense
reimbursement. Contacted vendors for price quotes. Knowledge sets include: 65 Wpm, Electronic mail
software, Email software, Facsimile machines,
Fax machines, Faxes, Handheld computers, Internet browser software, Laptop computers, Letters, Meetings,
Microsoft Excel, Microsoft Word, Mobile
phones, Personal computers, Photocopiers, Photocopying equipment, Secretarial, Spreadsheet software,
Spreadsheets.
Warehouse Lead
Power To Change Communications - Louisville, KY - December 2013 to March 2014
Supervised workers. Planned and prioritized daily work schedules. Managed staff to meet daily business
needs. Solved work-related problems.
Tracked and evaluated employee performance. Performed labor duties. Trained employees. Disciplined staff.
Exhibited excellent leadership skills.
Provided leadership and motivation to staff. Demonstrated effective planning and organizational skills.
Demonstrated excellent customer service skills.
Knowledge sets include: Attention to Detail, Bar code reader equipment, Barcode scanners, Desktop
computers, Electronic mail software, Excellent
Customer Service, Glue guns, Management Skills, Microsoft Word, Personal computers, Problem Solver,
Problem Solving, Selfmotivated, Selfstarter,
Strong Organizational Skills, Tape guns, Team Player, Time Management, Word processing software.
Office Manager
Big Mama's Village - Louisville, KY - November 2008 to November 2013
Supervised office staff. Resolved employee disputes. Trained employees on work procedures. Evaluated
employee job performance. Led and managed
production team. Managed overall department performance. Maintained excellent communication within
department. Maintained office records.
Disciplined staff. Provided status updates of office activities to senior management. Assisted employees with
professional development. Received and prioritized telephone calls.
Medical Assistant ( Externship)
Big Mama's Village - Louisville, KY - August 2011 to October 2011
Measured and recorded patient weight, height and vital signs. Took patient histories. Interviewed patients
about the reason(s) for their visit. Explained
treatments, procedures, medications, doctor's instructions, side effects and illnesses and injuries. Maintained
accurate and complete medical charts on paper and via computer. Prepared exam and treatment rooms.
Assisted doctors or other healthcare providers during exams and medical
procedures. Cleaned and sterilized instruments and equipment. Correctly disposed of medical waste.
Maintained clean, neat work environment. Called in prescriptions to pharmacies via phone, fax and computer.
Certified in basic life support, including CPR. Knowledge sets include: Alcohol analysers,
Appointment scheduling software, Audiometers, Butterfly needles, Canes, Canes or cane accessories,
Capillary or hematocrit tubes, Centrifuges,
CPT, Crutches, Diagnostic and procedural coding software, Dropping pipettes, Electrocardiography EKG units,
Electrocautery equipment, Electronic
blood pressure measuring devices, Electronic blood pressure units, Electronic mail software, Email software,
Evacuated blood collection tubes, Eye
charts or vision cards, Gait belts, Internet browser software, Intradermal needles, Intramuscular needles,
Lancets, Manual blood pressuring
measurement equipment, Mechanical stethoscopes, Medical Terminology, Microsoft Office software, Multi
Line Phone, Oxygen equipment, Oxygen
masks, Oxygen tanks, Personal computers, Phlebotomy, Syringe needles, Syringes, Tourniquets, Word
processing software.
EDUCATION
Associate Of Science in Medical Assisting
ATA College
2011
ADDITIONAL INFORMATION
Skills
Attention to Detail, Basic, Charts, Communication Skills, Cpr Certified, Cpt, Customer service, Database
Administration, Email, Executive
Management, Fax, FORMS, Laptop Computers, Leadership, Letters, Lotus Notes, Management, Mechanical,
Medical Terminology, Meeting
Facilitation, Microsoft Excel, Microsoft Mail, Microsoft Office, Microsoft Word, Neat, Organizational Skills,
Phlebotomy, Photocopier, Problem Solving,
Programming, Scanners, Scheduling, Secretarial, Spreadsheets, Team Work, Telephone Skills, Time
Management, Travel Arrangements, Typing,
Vision, Word Processing
Driver's License
Kentucky, Class D/Regular Operator