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Customer Service Technician

Location:
Brampton, ON, Canada
Posted:
July 24, 2014

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Resume:

JERMAINE A. RODNEY

** *********** **., ********, ** L6T 3A4 • 647-***-****

ace3i4@r.postjobfree.com

OBJECTIVE: CUSTOMER SERVICE

QUALIFICATION SUMMARY

Highly personable and self-motivated business professional with an educational background in business

administration and exceptional working experiences within the production industry; skills and abilities

include – project management, communication writing, inventory control, purchasing, training and customer

service.

EMPLOYMENT HISTORY

IMAGING DYNAMICS CORPORATION NOVERMBER 2013 –

DECEMBER 2013 X-RAY PRODUCTION TECHNICIAN

SEPTEMBER 2008 – JANUARY 2012

Planned and laid out work to meet production and schedule requirements

Created a system for filing and storage that minimize cost and maximize availability

Documented and provide production, progress, and changeover reports to shift supervisors

Monitored and adjusted production processes for equipment quality and productivity

Adhered to all applicable regulations, policies, and procedures for health and safety

compliance

MUIR’S CARTIGE FEBURARY 2006 – APRIL 2007

FORKLIFT OPERATOR

Operated forklift to pick out orders, gather materials for coworkers, load, and unload trailers

Interacted with truck drivers and customers, making sure all of their questions are answered

Worked with the inventory department to count, document, and organize materials

Maintained a clean work environment, and completing a forklift safety check daily

ARTREACH TORONTO SUMMER MUSIC PROGRAM MAY 2007 –

FEBRUARY 2008

MUSIC PROGRAM DIRECTOR & ORGANIZER

Performed administrative tasks such as applied for program grants and developed program budgets

Liaised with the Toronto Community Housing for fund-raising initiatives and donated facility space

Created and implemented daily recording activities as well as music arranging sessions

Designed and printed packages and other program promotional materials

Provided front line customer service to parents and their children, answered questions, and interacted

with the general public

EDUCATION

CDI COLLEGE JULY 2012 – AUGUST

2013

BUSINESS ADMINISTRATION

Related Course Work:

Bookkeeping and Financial Accounting Effective Business Writing

• •

Marketing and Entrepreneurship

Microsoft Software Applications

REFERENCES AVAILABLE UPON REQUEST



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