Michelle Garner

*** *. **** **

Philadelphia PA *9139

267-***-****

ace3hr@r.postjobfree.com

Profile

More than 15 years’ successful experience in Customer Service & Support with recognized strengths in

account maintenance, problem-solving and assisting consumers and patients with questions and concerns.

By nature a patient, compassionate, diligent, enthusiastic team player with a high level of ambition to begin

a career seeking an opportunity to utilize my strengths, education, and experience. Posses’ solid computer

skills. Ability to train, motivates, and supervises many employees.

A team player who can work effectively and independently in challenging environments, interpersonal and

relationship building skills, the ability to develop plan, process prescriptions for medication, filings and

maintain/update accurate inventories.

Qualifications

5/12- Present CitySpace Real Estate Phila PA Administrative Assistant

Receive and file incoming letters, and documents. Supply and manage office equipment’s, fax, copy and scanner

machines. Maintain supplies for the whole company paper, toners, etc. Welcome visitors manage administrative

department, maintain a safe and secure work environment, Maintain stationary supplies and coordinating

deliveries. Manage supply chain and resource requirements telephone operator, guest receiving, supplier

managements: photo, printing, furniture, mail & office management: stationery. Set up for meetings and

settlements. Prepare settlement gifts, maintain the kitchen. Type meeting notes, and up load documents onto the

document server. Answer phones and take messages then email them to the right individual.

03/04-03/08 Rite Aide Phila PA Pharmacy Technician

Performed routine tasks in the preparation and dispensing of prescription drugs, including typing drug labels,

stocking pharmaceutical supplies, receiving and unpacking drug shipments, filling/issuing prescription drugs,

communicating with doctors' offices, tracking pharmaceutical stock, and processing sales to custom. Processed

insurance as well as verifying medication with the patients’ insurance carrier. Handle all problems that arose

with insurance carriers

09/03-02/04 Health Center #4 Phila PA Pharmacy Technician

Maintain inventory control. Entered pharmacy prescriptions into the computer systems. Located and prepared

prescriptions for pickup, counted, maintained and organized medication. Assisted customers with changes in

insurances benefits, assisted pharmacist in daily routines. Communicated daily with claims representatives from

different insurance companies. Printed daily and monthly reports etc. Completed an extensive training program,

including Microsoft products.

01/03-11/03 Lamberton Middle School Phila PA Asst. Secretary

Supported secretaries in enrolling/transferring students, quickly and effectively solved parent issues and

challenges; maintained school records. Customer service, appointment setting and light typing. Answered multi-

line telephone as well as assisted parents, teachers, students and staff with their questions, comments and

complaints.

03/01-02/02 Phila PA Residential Aide

Responsible for monitoring children, as well as tutoring them in English and Math. Assisted in writing,

developing and implementing programs as well as trips. Monitored and assisted in instructing children using a

wide variety of teaching aids. Empowered children to engage in active learning. Prepared and served lunch to

children as well as read stories

Education

Community College of Philadelphia Philadelphia PA

2006- 2009

Temple University Philadelphia PA

Criminal Justice Major

2009- 2015

References Available Upon Request

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