Diaa falein

ace3hq@r.postjobfree.com

**** ******* **. *******, ** 77055

832-***-****

objective

Effective and results driven individual seeking a

Clerical/Administrative Assistant position

utilizing exceptional Communication skills and

highly organized and process oriented approach

to improve the overall efficiency and enhance

the company’s brand name.

Experience

10/13 Present Willams Lea/ Paul Hastings

LLP. Houston, TX

Office Service Associate

Complete Large Numbers of Reprographics

requests according to job ticket instruction in

a busy law firm.

Process high volumes of incoming and

outgoing mail. Deliver mail and packages

following applicable distribution procedures.

Bind, cut, and/or assemble reprographics

jobs as necessary.

Assist with reception coverage, including

managing multiple phone lines and visitor

check in.

Communicate with manager and client on

job and deadline issues.

Order supplies as needed and maintain

inventory of all office supplies.

05/12 – 08/13 TMI Hospitality

Houston, TX [City, ST]

Guest Service Agent/ Night Auditor

Greet guests and complete the registration

process to include, but not limited to,

inputting and retrieving information from the

computer, confirmation of guest information

and room rate, selection of rooms, coding

electronic keys, promoting marketing

programs, providing a welcome packet and

ensuring guest knows location of room and/or

has a bell person accompany him/her.

Use up selling techniques to promote hotel

services and facilities and to maximize room

occupancy.

Respond to guest inquiries and requests and

resolve issues in a timely, friendly and

efficient manner.

Keep accurate accounts of cash, checks, and

credit card transactions and handling

confidential information such as guest

records with a high degree of integrity.

Assist sales and marketing efforts as

directed by general manager and sales

coordinator.

03/08 – 02/10 Global Linguist Solutions

Al Anbar, Iraq [City, ST]

Arabic Linguist/Cultural Advisor

Provide general linguistic and advisory

support for U.S. military operations in

western Iraq.

Interpret during meetings, interviews,

conferences with Iraqi Security Forces (ISF)

counterparts.

Scan search and analyze written material for

relevant information.

Categorize and prioritize written material

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for further processing in the formats required;

Recover Essential Elements of Information

(EEI).

Provide gists, summaries, and full reports

for audio information to include, but not

limited to, Audio Recordings, telephone calls,

news stories, public addresses, etc.

Provide Basic training to military personnel

on local customs and traditions.

Education and Certificates

01/11 – 05/11 Lonestar College, Cy fair

Cypress, TX

Computer Information Systems

09/02 – 05/06 Bennet High School

Buffalo, NY

High School Diploma

Training:

A+ Certificate in Computer Maintenance

and trouble shooting.

Category IV) language (Arabic) certificate

from the Defense Language Institute (DLI).

References

Available Upon Request.

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Contact this candidate