April Frierson

Sales Consultant - Total Merchant Services

ace3hb@r.postjobfree.com - 708-***-****

WORK EXPERIENCE

Sales Consultant

Total Merchant Services - Matteson, IL - December 2013 to Present

Develop and maintain strong business relationships with business owners

- Prepare and present competitive sales proposals

- Consult on benefits of credit card processing and social media/mobile products

- Assist with installation and programming and reprogramming terminals

- Consistently cold called to solicit new business via phone and door-to-door

Marketing Representative

Family Health Network - Chicago, IL - January 2011 to August 2013

Benefit Consultant

Harmony Health Plan - Chicago, IL - February 2010 to January 2011

Exceed monthly marketing quota/enrollments

- Consistently rank in top percentile by company and industry standards

- Verifiable awards, commission and overall success

- Establish and maintain viable relationships with business, hospitals, doctors,

various communities to ensure an arena for consultation and successful

marketing opportunities

- Initiate and secure participation agreements to continue to exceed marketing

goals

- Follow and provide training on policies set by Family Health Network/Harmony and as contracted with the

State of Illinois

Staffing Consultant

Davis Staffing, Inc - Olympia Fields, IL - April 2005 to April 2009

Revitalized sales and increased profitability in predictable and repeatable sales and service fashion resulting

in consistently exceeding quotas

- Provided collection relief to ensure revenue and relationships of clients

- Recruited, coached and developed staffers to fill positions and cold call for leads

- Delivered exceptional, award winning, effective and successful sales

presentations to both large and small audiences (at various levels)

- Managed staff and recruiting efforts

- Consistently cold called to solicit new business via phone and door-to-door

Event Specialist

Kenny's Inc - Flossmoor, IL - August 1998 to April 2005

Consistently cold called to solicit new business via phone and door-to-door

- Provided collection relief to ensure revenue and relationships of clients

- Recruited, developed and managed staff to support sales efforts

Phone no. 708-***-****

Email address- ace3hb@r.postjobfree.com

Care Specialist

Creative Automation - Hillside, IL - 1997 to 1998

Ensured customer retention by exercising knowledge of the customer's needs and products

- Serviced new and existing orders via phone and in person

- Resolved account and billing issues

- Drove business growth, increased profitability due to quality customer service

Field Service Representative

MoneyGram Payment Systems - Chicago, IL - 1996 to 1998

Consulted and marketed products and services

- Provided customer service training, support and managed revenue for agents throughout Illinois, Wisconsin,

Indiana and Iowa

- Managed, displayed and delivered POS materials

Safety Net (Retention) Specialist and Customer Service Representative

MCI Telecommunications - Chicago, IL - 1992 to 1995

Retained and managed accounts of irate customers requesting termination by resolving concerns and/or (re)

selling services

- Delighted customers beyond and above the call of duty and award for efforts

- Opened and established accounts

- Resolved billing issues, credits, educated customers on telecommunication plans

- Provided information and explanation in response to inquiries of products and services

EDUCATION

Special Education and Early Childhood

Southern Illinois University - Carbondale, IL

1986 to 1989

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