T Wallace

Kennesaw, GA

ace326@r.postjobfree.com - 678-***-****

WORK EXPERIENCE

Benefits Specialist/ Independent Contractor

- - Kennesaw, GA - September 2011 to Present

Assistant Branch Manager

Account Services - April 2007 to August 2011

Maintain monthly audits (Vault, ATM, and Tellers), Process ATM deposits/ Resolve Discrepancies,

Research Teller Differences, Sales/Service Coaching, Scheduling, Maintain Negotiable Items, Ensure Branch

Compliance, Resolve Member Complaints, Operations, Vault Balancing/ Cash Ordering & Shipments, Account

Services, Process Foreign Items Manage Incoming/Outbound phone calls, Performance Evaluations, Wire

Transfers/Loan Applications.

Credits, Post Items to the General Ledger, Bookkeeping, Customer Service, Balanced

ATM/Vault

New York Bancorp - New York, NY - February 2006 to March 2007

2/2006-3/2007

Account Services

Process various account services for Corporate/Personal Accounts, Balance Debits/Credits, Post Items to the

General Ledger, Bookkeeping, Customer Service, Balanced ATM/Vault, Maintain/Update Account Files.

Member Service Rep I

Open New Accounts/ Close Accounts, Process Transactions, Resolve Telephone Inquiries, Research Member

Accounts, Negotiable Balancing, Maintain Negotiable Logs, Verify/Notify Members of Past Due Accounts.

Large

Mama's Feast - September 1994 to November 2005

Administrative Staff/Assistant Manager

Resolved Customer Complaints, Balanced Daily Cash, Check and Credit Card Transactions, Responsible

for Banking/ Bill Payment/Expense Reports, Scheduling Staff, Bookkeeping/Accounting, Inventory and

Correspondence.

EDUCATION

Communication/ Business Administration

.

ADDITIONAL INFORMATION

Qualifications: Banking, Administrative, Customer Relations and Management Positions.

Excellent Communication, Organization and Time Management Skills.

Attention to detail and the delivery of outstanding service is a priority.

AREAS OF EXPERTISE

Communication (Written & Verbal) / Team Leadership / Relationship Building

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