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Customer Service Medical Assistant

Location:
Spring, TX
Posted:
July 23, 2014

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Resume:

Angela R. Fleming

318-***-****

**** **** **** **. ******, Texas 77379

ace2yq@r.postjobfree.com

Objective: Effective and results-driven individual seeking a progressive position while

utilizing exceptional administrative skills with a highly organized and process oriented

approach to improve the overall efficiency of an organization.

Skills:

● Proficient in MS Suite, Word, Excel, Powerpoint, Outlook, and Google apps (Drive)

● Business to business sales

● Display design and execution, Planogram integrity, inventory management

Experience:

Scotts MiracleGro March 2014 – Present

The Woodlands, Texas

● Merchandised in high profile territory near the West Region office.

● Maintained stores for regular walks from SMG President and VPs as well as marketing,

BDT and SBU teams.

● Relied on to ensure stores were at proper weeks of supply on all Scotts products. This

was done utilizing first phone (HD), 5.3 (LO) and Telxon (WMT)

● Built relationships with assigned store Key Decision Makers in order to secure prime

location for our district initiatives.

● Asked to look at numbers on a regular basis to give assessment on current product

ranking in order to address POS opportunities.

Associated Merchandising May 2010 – June

2012 Houston, Texas

● Worked with a team of merchandisers on daily tasks.

● Serviced 20 stores in the Houston/Galveston area.

● Built displays and ensured proper POG placement.

● Serviced brands such as P&G, Nabisco, and Frito Lay.

Batterton Chiropractic Sep. 2008 - Nov. 2013

Chiropractor Assistant Houston, Texas

● Managed six direct reports – work schedules, payroll, hiring and termination of an

employee.

● Conducted quarterly performance reviews with direct reports addressing successes and

opportunities.

● Responsible for creating, setting up, and performing on-site and off-site health screening

events for the Doctor.

● First to be trained on any new procedures and responsible for training direct reports.

● Register and checkout patients to ensure all proper documentation is received. Collect

case plan fees or co-pays/deductibles prior to the patient being seen by the provider.

Inform patient of their outstanding balance, collect if applicable and issue cash receipt.

Panera Bread September 2004 – September 2008

Catering Coordinator Houston, Texas

● Over catering department for entire West Houston area. $5mil territory.

● Keeping financial and administrative records, managing the payroll and monitoring

spending levels.

● Present Panera’s services and negotiated contracts with customers, assessing their

requirements and ensuring they are satisfied with the service.

● Maintain customer satisfaction by investigating and resolving complaints about food

quality and/or service. Provide above average customer service and product to local

businesses, schools and community organizations.

Freeway Ford December 2005 – March 2012

Receptionist Houston, Texas

● Receive, direct and relay telephone and fax messages. Pick up, open, date stamp and

deliver mail.

● Assist in the planning and preparation of meetings, conferences and conference telephone

calls.

● Maintain an adequate inventory of supplies. Coordinate the repair and maintenance of

office equipment.

Education:

Remington College Certified Medical Assistant 2007 –

2008

University of Houston Downtown Petroleum Land Man Certification In Progress

Volunteer Work:

Habitat for Humanity House Build for Anadarko 2014

Rodeo Houston Ticket Services 2014



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