Robby W. Scruggs

Post office Box ****

Shelbyville, Tennessee 37162

Email: ace2yh@r.postjobfree.com

Objective

I am an energetic and dedicated team player and I pride myself on my accuracy, professionalism and ability to meet

deadlines. I would love nothing better than a stimulating position where I can apply my skills and expertise across

different areas of property management.

09/2007 – Present Capitol Property Management Group Washington, DC

Sr. Property Manager

• Primary duties included the leasing of apartment units, collection of rents, identification and escalation

of tenant issues, maintenance of tenant database, account analysis & account reconciliation and

reporting. AR, AP, invoicing, billing & collections, general book keeping and accounting, payroll,

account management, general ledger, database management, maintenance, & retrieval, business to

business contract preparation as well as managed petty cash, & bank reconciliation for 1 traditional and

2 tax credit apartment complexes.

• Provided client relations and communications, quality control, cost analysis & market forecast as well

as maintained capital database, utility meter data and assisted the property manager with short-term and

long-term tenant leasing contract preparations, negotiated local marketing programs, developed and

maintained tenant relationships.

• Provided support services for the Regional Operations Manager, assisted other department heads and

senior management as needed. Performed various duties in support of and supervision of office staff,

analyzed administrative services and recommended changes in processes and procedures to corporate

management.

• Responsible for the identification and escalation of tenant issues, maintenance of tenant database,

account analysis, account reconciliation and reporting as applicable. These responsibilities are

performed in a team environment and encompass a large number of accounts.

• Responsible for maintaining and managing the properties social media as well as developing and

implementing the Cooperative Area Marketing Partnership (CAMP) Outreach marketing plans for the

properties.

04/2004 – 08/2007 Westar Property Management, Inc. Washington, DC

Office Coordinator

• Responsible for AR, AP, invoicing, billing & collections, payroll, account management, general ledger,

database management, maintenance, & retrieval, business to business contract preparation as well as

managed petty cash, purchasing/procurement cards.

• Provided client relations and communications, quality control, cost analysis & market forecast as well

as maintained capital database, utility meter data and contract preparation.

• Provided support services for the mall manager, assisted other department heads and senior

management as needed. Performed various duties in support of and supervision of office staff, analyzed

administrative services and recommended changes in processes and procedures to management.

Performed standard routine administrative functions as directed.

02/2000 – 03/2004 PLM Strategic Services, Inc. Bethesda, MD

Administrative Assistant

• AR, AP, invoicing, billing & collections, payroll, account management, general ledger, database

management, maintenance, & retrieval, business to business sales transactions.

• Coordinated accounting & finance functions such as billing, receipts, operating budgets, financial

goals, projects & forecasting, A/R & A/P. Process code incoming invoices for A/P purposes, mileage

journal entries, labor and expense corrections, maintain petty cash & reconciliation.

• Responsible for scheduling appointments, coordinating arrangements for meetings & conferences, as

well as arranged travel reservations & accommodations.

• Provided support services for CFO/Vice President of Operations; provided reports to department heads

and senior management. Performed various administrative duties in support of the office staff.

• Responsible for booking travel for senior management, consulted management with regards to hiring

and terminations, as well as responsible for all HR issues including benefits management, payroll &

disciplinary actions.

05/1995 – 01/2000 Homestead Living, Inc. Washington, DC

Resource Coordinator

• Responsible for the day to day operations of emergency resource center for battered women & children,

including shelter services and emergency food assistance.

• Database management, data entry, maintenance & retrieval, outside fundraising, outreach program

management, Domestic Violence Awareness Program manager, accounts payable and receivable. Safe

Place program participant.

• Coordinated a broad range of routine matters for the shelter, including public benefits advocacy,

information and referrals to community assistance programs, and employment and housing assistance.

Also responsible for financial accounting, reception, telephone, fax, e-mail and coping equipment,

purchasing, receiving & storage, facilities coordination, technology hardware/software & human

resources.

• Assist clients with locating and receiving assistance through various governmental, religious and

secular agencies.

Software

Yardi Voyager, AMSI, Entrata, Property Solutions, ADP Payroll, Resident Works 4, Yardi Resident Screening,

Lotus Notes, JD Edwards One World, Peachtree Accounting, Windows 98, 2000, 2007, ME, XP, Professional,

Vista, Windows 7, Windows 8, WORD, Excel, PowerPoint, People Soft, KA Payroll & FedEx shipping.

Education

Bachelors of Arts, Government The University of the District of Columbia - 2002

Washington, DC

Associates of Science, Business Management George Mason University - 1998

Fairfax, VA

References

References are available upon request

Contact this candidate