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Project Manager Technician

Location:
Queensbury, NY
Posted:
July 23, 2014

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Resume:

Peter J. Perillat

** *** ** ***** *****, New York, United States 518-***-**** ace2xj@r.postjobfree.com

Professional Experience

Advantage Resourcing, 610 West Germantown Pike Suite 170, Massachusetts United States

Installer Tech, Dec 2013 – present

• Responsible for installment(s) of HP Commercial Printers in a timely, professional manner at Locations

in the Upstate New York region. Duties include but not limited to; Instructing assisting techs and administering

responsibilities as required. Contact Person (s) at business location prior to arrival confirming product delivery,

status, date and time of installation. Contact offsite Project Managers and IT for HP project upon arrival. Greet

and introduce HP Techs with client and confirm location of Printer and note any concerns. Verify product and

exterior condition and assemble unit as required. Obtain any Data from existing equipment prior to installation

and move to instructed area. Confirm required printer functions, and configure system Initializations. Contacting

project Support and Project Managers relaying confirmed IP address /serial Number. Install and configure

Faxing/stapler/stacker setup, install wireless card and or all necessary equipment. Test and confirming product

functions, review use of product with client and confirm completion with client, local IT, project IT and

Managers. Send reports confirming Installation Specs and hours to Project Manager(s) and relay any notes

regarding project.

PC-Tech, Glens Falls, New York United States

Technician, Feb 2010 – present

• I have been a Technician in this area serving both individuals as well Business Clients onsite as well

remote support. Setting up Internet connectivity in addition to PC services include the Law Firm of Gene

Cunningham of Glens Falls, Wiawiki Health Spa of Lake George, Back, Neck and Joint Rehabilitation Center,

Hudson River Music Hall of Hudson Falls to name a few. Efforts include assessing needs, requirements,

equipment, feasibility, Internet Solutions Troubleshooting/ Repairing, Replacing Desktop and Laptop hardware.

These include Motherboards and peripherals repair or replacement including Power Supplies, Memory modules,

Video cards, Sound cards / Soldering-replacing DC jacks, fans, CPU's, laptop screens, Keyboards, internal

wireless cards and hard drives. Testing hard drives for Bad Blocks or Spin issues, recovering / backing up data

from bad drives using GDB Fat/ NTFS formats as well other recovery programs, Recovering Passwords as well

other utilities using ERD Commander for XP/ Vista, Trinity Rescue for Win 7 and 8. Imaging Data / Operating

Systems from smaller drives to larger or IDE to Sata Drives. Backing up and Restoring Data, Mail /Settings to

New Drives or New PC's. Installing Popular Software's and Operating Systems and Configuring. Research and

Resolve Software Conflicts Registry errors, Locating Drivers for various Hardware's in respect to their

Operating Systems and Downloading and Configuring them. Most recent is the demand for upgrades / new

installs or PC's (depending on the current hardware to Win 7/8 from XP, as the Microsoft product support for that

Operating System has ended. Internet connectivity is also a demanding aspect of my services, assessing /

resolving and installing depending upon the need. Installing Routers and/or resolving connectivity issues for

wireless via Laptop settings and or by Logging into to the Routers via Web-Browser and testing settings as well

setting up WEP Security/ firewalls etc. My Services also extend to Wireless connectivity as well setting up and

configuring Access Points as with the Monte Mario Hotel in Albany New York as I recently set up for their

guests connectivity throughout 3 floors, running Cat6 Ethernet Cable throughout the premises. As a familiar and

respected Tech I submit that positive customer relationships are bonded through mutual respect and integrity and

is a vital aspect to the success and growth within my, and all communities.

"Your Tech Source", South Glens Falls, New York United States

Lead Technician, Feb 2007 – Feb 2010

• Total IT Support, Installation, Repairs and diagnostic Services. Duties Included: Hardware and Software

diagnostics-Desktop Laptop; Determine via inspection and operations, faulty equipment and repair as needed

after consulting with customer. "PC's are likened to vacuum cleaners and need to be cleaned regularly so as to

avoid overheating issues". Backing up Data to our Central Bench Computers is always a most certain step when

a problem PC arrives, if necessary using hard drive adapters, Cloning Drives and checking Warranty Statuses.

Offering Upgrades of Memory, and Hard drives, CPU's, Video cards, DVD Writers Cooling fans, USB Hubs,

Web Cams, and Operating Systems. Reinstall Operating Systems, Installs of Office and other Popular Software's,

reinstalling Client Data to their respective allocations, update Software and Operating Systems, Install anti-Virus

Security as well anti-Malware Software folders, remove unnecessary Start-up items and configure settings to

client specifications.. Complete unassembly of laptops for necessary repairs including soldering's and

replacement and installs. Handle all Warranty Claims and Advise Client of status. When necessary, tutor Clients

in operations of PC's as well software and there care. Other responsibilities Include In Home Servicing,

Diagnostics, setting up Print Servers and printers, Wired and wireless connectivity, Setting up new installs

tutoring / advising as needed. My responsibilities also included Corporate Migrations of Symantec Anti-Virus

and Operating systems, Building Cabling, Server Installs and Implementation, Multi Rollout installs of New

PC's, assisted with Server Configurations, responsible for the handling of customer payments, pick-up and

deliveries, answering telephones/ Calling customers, opening and closing shop, purchasing / ordering parts.

Merkindhaus inc, rensselaer, New York United States

Hot Spot Tech, Feb 2014 – Feb 2014

• Hired as a supplemental Tech as needed. opportunities when needed/ongoing sent to a Jobsite at the

Albany airport Avis rental main building to diagnose an ongoing connectivity issue, Resolved issue with phone

line connectivity and repaired Line, assisted IT Support with configurations and was then sent to another location

for the same company to Install / Configure a new Switch for video surveillance did so successfully in a timely

manner. Was the sent to a troy College campus of St, rose to resolve and set up an access point issue where I

diagnosed missing necessary equipment.

Peak Systems Inc, 25 west 31st Street, Penthouse, NY, New York United States

Technician Installer, Feb 2014 – present

• The responsibilities for this position are relevant to the position with "Advantage Resourcing Inc."

Education

Nunez Community College,, Louisiana United States

Completed coursework towards Computer Sciences, Apr 1996

• Attended Introduction to DOS Computer Courses as well various other studies.

Tyler Junior College,, Texas United States

Completed coursework towards Computer Science, May 1998

• Furthered studies in Computer Technology / Internet Connectivity / Networking

Additional Skills

• In Addition I have a successful background in Sales and Marketing in the Real Estate Industry as well

years of Home Remodeling and Construction which benefits clients directly.



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