502-***-****(m)

Email: ace2vg@r.postjobfree.com

*** **** ****

Louisville, KY 40207

Thomas G. O’Brien, Sr.

Summary

Functional Expertise

Experienced executive concentrating on problem solving in growth-oriented and distressed environments. Capable of developing and leading aggressive initiatives requiring a comprehensive approach to organizational and financial accountability. Highly effective leadership style in attaining proactive growth and streamlining initiatives through team building strategies and change management implementation.

Experienced leader with delivered quantifiable results in the areas of:

* Enterprise Level Platform Development, Conversions, Migrations

* Product Management

* Product Development: CMMI, HIE

* Project Management: SDLC, Agile, Waterfall, Cowboy, EMR, EHR, Claims.

* Client Management

* Change Management

* Process Optimization

* Integration Planning

Experience

2013 – 2014 Consulting Project Manager Louisville

Various

* Interim Manager for post-acquisition integration for middle market $8MM manufacturer.

* Performed vendor contract review, GAP analysis, objectives crosswalk, and renegotiations.

* Prepared and led cross functional teams preparing for go to market product launch.

2008 – 2013 PharMerica, Inc. Louisville

Program Project Manager

* Drove strategic and tactical GAP analysis and road mapping of customer standards and expectations normalizing predictability to maintain client base.

* Created and managed organizational metrics tracking: operations, sales, client retention, ROI.

* Led cross functional teams managing multiple Project Managers, implementing client communication and retention strategies in markets affecting 65,000 beds, serviced by 65 pharmacies, representing $310M in revenue.

* Revitalized legacy CRM system for 1,000 user platform, supporting 3,600 client locations representing $1.7BB revenue. Managed product over 400 new client startups.

* Oversaw over 25 platform enhancements, development, beta and UAT testing.

2004 – 2008 OBCO Consulting Company Louisville

Consultant

* Led cross functional teams on critical strategic business issues, valuated market segments; managed projects, developed C-level presentations for sales, marketing, staffing, technology, and operations.

* Led market and customer research; spearheaded product launches. Created weekly senior team tactical updates. Clients included startups and existing organizations.

* Launched client’s new Retail concept: opened multi-site retailer within 9 months.

* Functioned as interim and C level management: responsible for internal P&L, evaluated markets, developed alternatives, business model revisions, marketing plan development and executions.

2002 – 2004 SHPS, Inc. Louisville

Product Manager

* Created and launched industry’s first strategically integrated FSA/HSA Stored Value Card integration product. Envisioned and managed enterprise platform development, including integrating with 2 card partners and 2 of largest Insurance carriers.

* Responsible for all Stored Value Card utilizing VISA Tandem processing network and all IRS regulated Reimbursement Products for this industry leader: Products under management represent over 16MM in revenue.

* Designed program process flows, wrote functional specifications for product and, assisted in the development of the operational model and training programs, directed the development of the ROI, program pricing, supporting the sales and marketing activities for the products.

* Developed business cases, market and competitive analyses, sales ennoblement tools, product requirements, process modeling, data modeling, and financial metrics.

* Created and led cross functional teams to develop product strategy, and implement new enterprise platform to support new Product offering.

1999-2001 Darwin Networks, Inc. Louisville

Director

* Director of VC backed $130MM Internet startup: exercised team building skills, and critical function deliverables in time sensitive environment.

* Developed and implemented operational procedures, intranet architectures, training programs, and corporate standards: xDSL, LAN, WAN.

* Responsible for developing corporate operational standardizations and training for products: DSL, national backbone architecture, VPN, VOIP.

Education

* Washington and Lee University Lexington, VA. B.A. Economics

Interests

* Family, outdoors, coaching, golf.

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