Brian Gnagy

714-***-****

Anaheim, CA *****

Objective

Seeking a challenging position in a dynamic environment within the IT

industry.

Qualifications

Operating Systems: Windows XP/7/8.1, Microsoft Server 2003, 2008

Active Directory: Install configure domain controllers, Create Users,

Groups, Organizational Units. Configure DNS, DHCP, Share and NTFS

permissions, Group Policy, site replication.

Software Applications: MS Office 2000/XP (Word, Excel, Power Point,

Access), Ghost, Acronis, Hiren Boot CD

Networking: Cisco Routing/Switching configuration and troubleshooting,

LAN/WAN, TCP/IP, EIGRP, PPP,OSPF, VLAN, VTP, Spanning Tree, L2/L3, CAT 5/6,

Network Security.

Virtualization: VMware ESX 5.5 Administration, VMware Workstation 10.X,

Oracal Vitual Box

Hardware Testing Tools: Multi meter, cable tester, Card tester

PC Hardware: PC hardware repair and troubleshooting.

Software Programing: HTML, XML, Java, C++, Netbeans, Xampp, jQuery,

JavaScript, CSS

Skills

10+ years of customer service experience

Experience in maintaining project schedules and deadlines

Great attitude and strong work ethic

Organized and detail-oriented problem solver

Extremely energetic and quick learner

Enjoys working in a team environment or as an individual contributor

Excellent verbal and written communication

Education

2013 - Present: Bachelor of Science, Information Systems (Expected

Graduation: December 2015)

2013-2014: Information Technology Diploma

Southern California Institute of Technology, Anaheim, CA

E-commerce

OS Concepts and Admin

Advanced Java

Comp TIA A+ PC hardware and repair

Cisco CCNA

Windows Server 2008 Active Directory Configuration

Advance Web Development

Advanced Applications Development

Management Information Technology

Cisco Networking Fundamentals

Computer Networking

Cisco Router & Firewall

Cisco Switches & Wireless

Maintenance and troubleshooting

Computer operation & assembly

Windows Server 2008 infrastructure

Microsoft Windows & Client Computers

Employment History

2010 - Present: Apartment Resident Manager

L'Abri Management, Downey, CA

Maintains property, rent units to desirable residents, maintain accurate

records and deposit rents.

2006 - 2011: Freight Team/Customer Service

Home Depot, Anaheim Hills, CA

Operate mobile work stations to process orders, make price changes and

signage.

2005 - 2007: Teen Advisor

Boys and Girls Club, La Habra, CA

Ensure general operations of Teen Center -Built a "College Center" to help

Teens prepare for college and assist with homework.

2000 - 2005: Driver/Switchman

Plastic Express, Long Beach, CA

Ensure that railroad tracks are adequate, functional and conform to

industry standards and top management's safety instructions.

Contact this candidate