KIM COLE

312-***-**** Cell

ace2ob@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

. Support team to design, develop, and analyze key performance

enhancement initiatives

. Work with the team to analyze the effect of creative strategy, offer

strategy, and merchandising.

. Advanced proficiency in the use of SAP, Strata, SalesForce, ComScore,

Nielsen, Audience Data Marketing Manager, Microsoft Applications

. Generating innovative ideas and insights with regards to advertising,

packaging, and public relations

. Ability to resolve unstructured problems with minimal direction

. Analyze trends, marketing performance, and test results, providing

analytically sound conclusions and recommendations

PROFESSIONAL EXPERIENCE

June 2010 - Present Honeywell/UOP

Sales Support Specialist (PT&E Customer Order Management)

. Actively support the role of Training Specialist to ensure Training

orders are created and managed in a timely manner.

. Translate fully executed contract commitments and subsequent Project

and Sales Order entry (Consistent with SAP Systems and defined UOP

Business/Sales Process requirements

. Proactively support the role of COM Manger and PT&E Manager to deliver

common objectives.

. Conduct review and administration of all financial instruments

. Liasion between Training Department and Credit Department to invoice

training orders

. Export Compliance Data Entry; Process material codes into SAP

October 2006 - February 2010 NCC Media

Sales Operations/Sales Coordinator

. Involved in extensive communications with cable systems and

advertising agencies to ensure all orders were confirmed within 72

hours, all schedules were run as ordered and immediately reconciled

discrepancies, tape/traffic issues etc. Provided billing reports,

i.e., invoice status report, as requested

. Responsible for recording and maintaining spot cable media schedules

for all assigned markets and target audience

. Prepared media proposals and presentation materials for sales

manager/team to present to agency clients

. Review priorities and set timelines, including but not limited to new

orders, order revisions and sales reports

February 2006 - October 2006 Given Imaging, Ltd. (Contract)

Client Support Specialist

. Managed customer Acquisition/Reacquisition quoting and acquiring

workflow process

. Worked with vendors to determine alternatives and feasibility

. Resolved customer inquiries, update and manage a diary of all client

related concerns.

October 2000 - July 2005 International Associates of

Assessing Officers

Marketing/Sales Planner

. Discovered new markets for IAAO programs

. Developed with the Professional Development Committee, education

curriculum materials and delivery methods to meet state standards.

. Managed reimbursement/expenses as they relate to curriculum

development. Perform duties as association spokesperson as needed or

assigned.

. Check on ad delivery discrepancies, and work with both client and ad

ops to resolve discrepancies.

Education Program Specialist

. Prepared quarterly reports and create invoices within database to

maintain the financials of the department, as well as the development

of personnel

. Primary liaison between IAAO staff, education committee, instructors &

education coordinators to contract IAAO education programs, seminars,

and workshop of conference promotion and meeting logistics; and to

ensure global state criteria was met.

. Responsible for implementing and planning IAAO conducted education

offerings.

September 1993 - September 2004 Menomonee Club for Boys and Girls

Assistant Program Director

. Developed, planned, implemented and lead the operation and supervision

of the program department

. Responsible for budget development and control for assigned areas

. Assisted in recruiting, hiring, training and supervising youth

development program staff

. Managed print and electronic media to generate news and information

concerning the department, coaches, and children competing in sports.

EDUCATION

. Harry S. Truman

Awarded an AAS in Sociology with a concentration in Social

Communications

Active Member of Phi Theta Kappa (Honors Society)

. Northeastern Illinois University

Candidate for Bachelor of Science in Marketing/Communications in 2013

(3.4gpa)

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