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Customer Service Assistant

Location:
London, ON, Canada
Posted:
July 22, 2014

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Resume:

ASHLEY MARION

**** ******** ****** *****, ********* 305, N5Y 2N8

519-***-****

ace2o6@r.postjobfree.com

PROFILE

Strong organizational and time management skills

Strong customer service skills and conflict management

Proficient with Microsoft Office 2007 Word, Power Point, and Excel

Honours Bachelor in Applied Health Sciences and Kinesiology

WORK EXPERIENCE

Landscape Services, Van Oordt Landscaping July 2013 – November

2013

Provided lawn and garden maintenance to various commercial and residential properties

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Maintained cleanliness of commercial areas including weeding and garbage disposal

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Aided with winter preparations, including but not limited to: leaf disposal, bush tying, and further

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preparation for winter season services

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Resident Assistant, North Humber College Residence April 2012 – May 2013

Trained in a number of key areas including: counseling, event programming, conflict resolution, and time

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management

Guided and managed a floor of approximately 80 college/university students

12 hour on-call shifts; mediating conflict and dealing with medical emergencies

Provided necessary documentation for administration purposes

City of Waterloo Maintenance Staff, Waterloo Park April 2011– August 2011, April 2012 – August

2012

Maintained cleanliness of Waterloo Park facilities

Provided first-rate customer service for Waterloo Park clientele

Prepared admission and concession sales for further processing

Other duties including: city waste disposal, landscaping, and sports field maintenance

Referee and Assistant Referee, Wilmot District Soccer Club May 2010 – August 2012

Acted as referee and assistant referee for 8 – 18 years old age groups

Ensured player safety and acted as a mediator as needed

Provided guidance to younger players regarding rules and fair play

Obtained District Referee Certification from the Canadian Soccer Association (CSA) through standard

entry-level course

VOLUNTEER EXPERIENCE

Kinesiology Assistant/Sports Tester, Sport Testing Inc. September 2012 – December 2012

Assisted testing staff with the large scale fitness assessments of elite athletes, using state-of-the-art

equipment and computer software

Media advertising on Twitter and Facebook though providing daily updates and posts

Ashley Marion Page 2 of 2

Kinesiology Assistant, Brampton Civic Hospital, Cardiac Rehabilitation January 2012 – April 2012

Worked with Kinesiologists to supervise patients during exercise sessions prescribed from stress test results

Attended hospital seminars and speaker series

Observed exercise test protocols such as: stress test, echocardiogram, electrocardiogram (ECG/EKG), and

angiogram

Student Personal Trainer, Humber College Athletics January 2012 – April

2012

As per course requirements, provided exercise guidance through individualized training sessions, and

exercise prescription based on initial fitness appraisal

Cardio Respiratory and Vascular Dynamics Laboratory September 2008 – January

2009

University of Waterloo

University Cooperative Education Program- assisted Dr. Richard Hughson and his team of researchers in

analyzing and organizing raw data from experiments done with astronauts.

Proficiently entered data using university software and converted to Microsoft Excel.

EDUCATION

University of Guelph-Humber, Toronto, ON September 2009 – April 2014

University of Guelph

Honours Bachelor of Applied Science in Kinesiology

Humber Institute of Technology and Advanced Learning

Diploma in Fitness and Health Promotion

EXTRACURRICULAR ACTIVITIES

Coach, Kitchener Minor Soccer Summer

2014

Mentored and guided four year old female children in the beginning stages of learning the game of soccer.

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Member, The Legend Women’s Soccer team April 2011 – August 2013

Member of Kell Independent competitive soccer team playing in Southern Ontario league (SWRSL).

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Played offensive and defensive positions as well as sharing goalie duties. Promoted from 1 st Division to

Premier Division for 2013 outdoor season.

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Finisher, Ottawa Weekend Full Marathon May 2012

Completed the full marathon (42 km) in less than 6 hours.

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Finisher, Hamilton around the Bay 30 k March 2012

Completed the 30 k. Finished with a time of 3:32:42.1

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Finisher, Scotiabank Toronto Waterfront Half Marathon/Marathon October 2011

Completed the Half Marathon (21.1 km). Finished with a time of 2:06:30.

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