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Customer Service Engineer

Location:
Las Cruces, NM
Posted:
July 22, 2014

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Resume:

Jose Luis Bernal

**** ******** ***. **********, ** 75006 575-***-**** ace2o2@r.postjobfree.com

OBJECTIVE

Seeking a challenging position at a company with interest in Advanced Technology, Mechanical Designs, Manufacturing, and Engineering Field to utilize and

maximize my knowledge, analytical skill, and professional experience to enable me to contribute to a company's objectives and significantly impact on company's

growth.

EDUCATION

New Mexico State University College of Engineering May 2014

Bachelor of Science in Mechanical Engineering Las Cruces, NM

Minor in Mathematics Science

SKILLS

• Knowledge with hand soldering and HACR systems (Heating, Air Conditioning and Refrigeration).

• Able to manage multiple tasks, work independently and with team.

• Experience in medical device product development, design and measurement equipment, ergonomics systems, statistics, and research programs.

• Extensive knowledge in engineering softwares and Computer Skills : AutoCAD, MathCAD, LabView Modulus and National Instrument Software, Risa 2D,

Maple, Matlab, Visio, MSC.Nastran Siemens NX (Unigraphics), SolidWorks, Microsoft Office Word, Excel, Power Point, Outlook.

• Knowledge of machine and operating (Swiss Screw, Mechanical Power Press, Oxy Acetylene Equipment, Hydraulic Power Press, CNC millers, CNC lathes,

drill presses and, Band Saw)

• Able to read and interpret blue prints, symbols and ability to understand and apply Geometric Dimensioning and Tolerancing Principle (GD&T).

• Good organization, hands on attitude, communication, time management, documentation skill, technical attitude, hands on mechanical aptitude, initiative to

learn, and work creatively and analytically in a problem- solving environment.

• Bilingual; excellent Spanish and English written and verbal communication skills.

RELEVANT COURSES

• Vibration, Finite Element Analysis (FEA), Electric Circuits, Statistics for Engineers and Scientists, Linear Algebra.

• Engineering Analysis, Applied Thermodynamics, Engineering Materials, Heat Transfer, Experimental Methods.

WORK EXPERIENCE

New Mexico State University May 2013 - August 2013

Research Assistant intern - Reduce Gravity and Biomechanics Lab Las Cruces, NM

• Worked as part of a team to document, test, and analyze different levels of offloading on female's body average weight in a gravity simulator.

• Conducted kinesiology research to calculate percentages of weight through static analysis to diagnose people’s center of gravity and determine biomechanical

deficiencies in thigh, leg, and foot.

• Used Nastran (UGS) and Matlab to design a passive ergonomic leg using a mechanical pulley system to lift thigh weight to a pre-determined center of gravity.

• Participated in a series of hands-on labs to analysis, manufacturing, and tests of the gravity simulator, to help establish processes that build security into passive

gravity system, which could be used for medical benefits.

• Designed and implemented a ST load cell sensor platform to diagnose load readings in the gravity simulator.

Seisa Medical May 2007 – August 2007

Electronic Assembler (Soldering) Intern– Seisa Group Cd. Juarez, Chihuahua

• Worked as part of a rotational team to manufacture a custom surgical electric scalpel, which would be used for a medical process.

• Gained experience in a safety environment using electronic soldering techniques, transistors, AC/DC power supply design, electronic boards, sensors, and light-

emitting diode.

Dona Ana Community College May 2011- August 2011

Costumer Service Intern Las Cruces, NM

• Maintained and improved customer service for providing solutions and meet their needs. At the same time, cultivate a positive and enduring relationship with

customers.

• Manage multiple tasks effectively in deadline-driven environment. Delivered clean and stocked workstation.

PROJECTS

Student development as Engineer I – Hybrid Rocket Ignition January 2013- May 2013

• Participated as an Engineer member to build and modify a hybrid rocket engine to utilize liquid oxidizer and solid propellant to achieve thrust and diagnose the

amount of thrust produced by the nozzle, its mass flow rate, and the choked flow.

• Developed a Matlab and Microsoft Excel program through collaboration with engineering teams to obtain exit temperature, pressure, throat dimensions, flow

velocity, and mass flow rate on Convergent-Divergent Nozzle and manufacture an efficient nozzle.

• Analyzed calculations and data by implementing thermodynamics concepts and applications.

Student development as Engineer II - Six- Component Balance August 2013- December 2013

• Gained experience in research methods and reporting the progress of the work to ensure that requirements, schedules and goals are being properly met.

• Served as a Lead Engineer to maintain, review, and upgrade tasks and activities to be accomplished by team members of the six-component balance project. The

Six-component balance device consisted of strain gauges computerized that provide lift, drag, and sideslip forces as well as roll, yaw, and pitch moments of a

small scale airfoils or airplanes.

• Conducted research to find better ways to calibrate the Six Component Balance device. LabView program was created to converting the existing high-pass filter

into a bandpass filter, where a bandpass filter was used to diagnose automatically and independently the six components of a small scale airplane.

• Assisted analytical and empirical testing in a wind tunnel facility to collect and code data to optimize the device’s performance within approved procedures,

work instructions, and data collections.

HONORS AND AWARDS

• American Society of Mechanical Engineers (ASME)

• American Institute of Aeronautics and Astronautics (AIAA)

• Society of Hispanic Professional Engineers (SPHE)



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