LEA-ANNE MARTIN

*** ***** ** ****, ** L*S *P*

Professional Summary

Energetic phone operator with strong time management skills.

Multi-line phone operation proficiency Skilled in call centre operations

Ability to work independently Excellent communication skills

Strong team player Excellent attention to detail

Able to follow company procedures Dependable

WORK HISTORY

Appointment setter December 2005 – May 2006

Sears Indoor Clean Air

Responsible for calling existing customers for annual air duct cleaning, as well as cold calling.

Telephone interviewer June 2003 – December 2005

R.I.S. Christie

Computer phone dialing to collect the publics opinion by verbatim, to forward the data back to

the client.

Was very successful in meeting my shift quota.

Base Automotive

May 2002 – May 2003

Main reception duties included, answering all incoming calls, filing, faxing, all

inbound/outbound mail, all couriers, as well as setup boardroom for management meetings.

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