H.H Imran

SAP SD/CRM Functional Consultant

Strong business, planning, analytical, conceptual and problem solving

skills to evaluate business solutions with 8 years of implementing end

to end SAP SD ( OTC) and CRM solutions . Global Delivery Operations

managing all types of projects such as Development/enhancement,

Upgrade and Support Excellent organizational and communication skills,

ability of good leadership, work efficiently in a team or

independently as required, excellent technical skills (Configuration,

Customization, Enhancement) and Functional skills (Requirements

gathering, testing and training).

Possess excellent written and verbal communications and interpersonal

skills, working well at all levels of an Organization including "C"

levels. Strong Focus on Client need analysis, Cost effective

implementation without compromising on Quality, Continuous

Productivity improvement and Team Leadership and mentoring.

ERP: Strong background in implementation of SAP system from business

process, cross-functional and integration viewpoint.

SAP ECC 6.0, 5.0, R3 4.6 (SD)

mySAP CRM: Experienced in working with Business Users to analyze

the business process and made necessary changes to schema

objects to cater their project needs. Proficient in deploying

Marketing, and Enterprise Sales. Extensively worked on

mapping business processes and configuration of pre-sales

activities in CRM and complete Sales Order Management

processes in SAP CRM. Extensively worked on Unit testing,

Compatibility testing, Integration testing, User Acceptance

testing and Documentation. Proficient in mapping business

processes and configuration of Marketing Planning and

Campaign Management, External List Management (ELM) Lead

Management, Opportunity Management, Account & Contract

Management in CRM. Experience in working on Middleware,

replication of master data, transactional data from CRM to

R/3 & vice-versa.

mySAP CRM 7.0, 2007, 5.0, 4.0

SAP R/3 SD: SAP Functional SD experience in R/3 environment, including

complete life cycle implementation, upgrade, Testing,

Analysis and support. Familiar with conventional

implementation and ASAP methodology. Customization, creation

of Master Data, various SD functions, SD business process in

sales, pricing, shipping, transportation, shipment

costing/freight costing, credit management, taxation,

availability check, transfer of requirement, batch

management, picking, packing, serial number, resource related

billing, billing plan, Consignment, BOM, rebate testing and

relevant copy controls. Experience in converting business

requirements into functional specifications for developing

ABAP programs. Experience in EDI Mapping and Transactions.

Operating Systems: Windows NT/95/98/2000/XP, UNIX (Solaris, HP/UX),

Linux

Databases: Oracle, SQL Server, MS Access

Reporting Tools: MS Access

MS-Suite: Word, Excel, PowerPoint, Project, Outlook, Visio

Bachelor of Commerce ( B.Com ) 1994

OSMANIA UNIVERSITY, HYDERABAD, INDIA. (India)

Projects Profile:

Client: Lenovo, Raleigh NC, Beijing China Duration: May '11 -

Present

Job Title: SAP SD Consultant

Lenovo is a global corporation with significant operations on six

continents and operating in more than 60 countries. Lenovo is one of the

world's largest makers of personal computers and makes the world's most

innovative PCs, including the renowned ThinkPad. Project Objective was to

support the implementation process and resolve any issues related to the

Sales/Marketing pre production processes and unit testing. Worked on site

and offshore

.

Performed Duties:

. Involved in all phases of project from Blueprinting, Configuration,

Development and Integration Testing. Meetings on status, issues, and

overall progress on a regular basis.

. Worked on major areas of Lenovo global implementation GAD Project

Configure SD module involving Sales Order processing (Order To Cash), Set

up Sales & Distribution Organizational structure and various basic

functions in SD: Partner Determination, Pricing, Master data, Inquiry,

Quotation, Sales Order, Delivery, Billing Documents, and Invoice.

. Created custom deliveries, shipping, dispatches, transportation, picking,

packing, billing, route determination and output determination.

. Multiple Custom Pricing Procedures, Pricing routines, Different Order

Types like Direct Ship Orders, Third Party Orders and Return Orders,

Consignment Sales, Billing, Account Determination Procedure, Credit

Management, Rebates, Copy Routines and Maintain Text/Output/Partner

determination procedures.

. Prepared reports to meet Management Requirements.

. Involved in transferring SD master data from legacy to SAP system.

. Regularly interacted with ABAP Programmers for developing Enhancements,

Dialogue Programs by way of explaining the detailed requirements, giving

specifications and other details of tables.

. Involved in Middleware setup for Master data flow from ECC to CRM.

. Worked on replication of sales orders from CRM to R/3 & helped rectifying

the problems on Middleware.

. Worked on several tasks like Gathering Specific Requirements, Gap-fit

analysis, process Flows, Configuration requirement and Functional

Specifications.

. Customized pricing procedure based on business requirements using

condition technique, access sequence & condition tables for automatic

pricing determination in sales order processing.

. Configured Sales Document Type, Item Category, Item Category

Determination .Defined Number Ranges for Sales Documents.

. Configured an automatic partner determination procedure to determine

person responsible for the transactions.

. Setup Copy Control for transaction types to create a follow up

transactions.

. Involved in testing and debugging of all transactions (unit testing,

integration testing and user acceptance testing)

. Post implementation support and trouble shooting, follow-up on initial

user problems and resolving them by making required changes.

Environment: SAP ECC 6.0 & CRM 7.0

Client: Carefusion, San Diego Duration: Jan '11 -

April '11

Job SAP CRM/SD Consultant

Title:

CareFusion, (CFN) a spin-off of Cardinal Heath which is involved in

manufacturing and supply of medical and dispensing devices to the

healthcare industry in over 120 countries across the globe on a long term

leasing basis. Project Objective was to handle issues during pre and post

production for the DTI Sales project in CRM and SD.

Performed Duties:

. Participated in gathering required information from end users,

supervisors and managers to prepare functional specifications.

. Supplied systems analysis, interfacing, and integration with SAP CRM

modules for Sales Order Management.

. Identified and documented business processes in CRM for professional

sales clients.

. Translated business requirements into SAP best practice concepts for

implementation in SAP CRM solutions.

. Initial download of the Customizing Objects.

. Involved in downloading all Master Data's, from ECC to CRM.

. Worked with business to come up with requirements. Worked to implement

the requirements by Configuring transaction types, item categories, item

category determination.

. Worked on business partner role configuration, relationship

configuration.

. Worked on status management, activity management, action profiles, Date

profiles, Text determination procedure. Assigned these to transaction

types. Worked on partner determination procedure for automatic partner

determination.

. Worked with Middleware consultants setting up the Middleware for Business

Partner data flow from CRM to ECC & vice-versa.

. Master data setup including Business partner, product and organizational

data. Configured the organizational structure as per the blueprint.

. Worked on ERP account group mapping with SAP CRM Roles and groupings.

. Training of business users to the new enhancements and functionalities.

. Post implementation support and trouble shooting, follow-up on initial

user problems and resolving them by making required changes.

Environment: CRM 7.0 & SAP ECC 6.0

Client Advanced Technology Labs Inc, Bothell, WA Duration: Jan '10 - Nov

'10

Job Title SAP CRM Consultant

Advanced Technology Laboratories, Inc., (ATL) is a worldwide leader in

development, manufacture, distribution, and service of diagnostic medical,

ultrasound systems and related products. It serves its customers through a

network of direct subsidiaries and independent distributors. Project

Objective was to stream lines its business process into a single,

integrated user interface that enables customer-facing personnel to

efficiently track leads, measure campaign effectiveness, and view customer

data.

Performed Duties:

. Identified and administered CRM best business practices per business

standards for functional processes. Performed Gap analysis.

. Identify and administer CRM functional processes and analyze the client's

requirement and build solution

. Creating/maintaining & updating business partner master data (including

roles & relationships).

. Created, performed functional tests that included creating and testing

new Organizational Structure, Roles, Activities, Opportunity and Products

. Customizing transactions scenarios, on requests, on the basis of

determination rules and profiles (viz., date/text profiles, org data

determination, partner determination, etc.), suiting the versatile

business scenarios.

. Maintenance of Organization structure for new/existing business scenarios

in terms of position, users and the service area data along with its

attributes.

. Enhancements through BADIs.

. Prepared Test Plan and test case scenario for team

-Functional/Integration/Regression testing

. Handled day-to- day issues of the users and help resolve the problems

they faced in doing the transactions.

Environment: CRM 7, SAP ECC 6.0, SAP Netweaver AS 7.0

Client: Electronics for Imaging (EFI), Foster Duration: Jan '08 - Nov '09

City, CA

Job Title: SAP SD Functional Consultant

EFI is a leader in driving the print industry's transformation from

analog to digital color. EFI's product portfolio includes digital print

servers, digital inkjets, UV & solvent ink. Project Objective was to

Implementation Sales and Distribution.

Performed Duties:

. Gathered business requirement and executed the GAP analysis.

. Customized Sales Organization structure in realization Phase.

. Worked on SMARTFORMS to Print Invoices.

. Working experience in testing conversions/interface programs to transfer

the customer and material master data from legacy to SAP/R3 system.

. Configuration of various Account Groups as per customer classification

and defined partner functions, Maintaining Partner Determination

Procedures, text determination procedure, incompleteness check, status

profile in various objects such as Customer Masters, Sales Document

Header & Item, delivery, billing docs.

. Configured sales documents, billing, shipping, credit management,

consignments etc.

. Configured Customer master, material master, contract management and

pricing.

. Configuration of Third party Order processing, Delivery and Billing.

. Creation of Pricing Procedure, Condition Type, Access Sequence and

Condition tables.

. Hands on experience on EDIs such as EDI 810(invoice), EDI 820(payment

advice), EDI 850(purchase order), EDI 855(order acknowledgement) and EDI

856 (advance shipping notification).

. Customized enhancements through user exits.

. Extensively involved in Unit Testing, User Acceptance Testing, Functional

Integration Testing and Performance Testing.

. Preparation of Unit test Plans and Integration of Test Plans. Execution

of test plans and result recordings.

Environment: SAP ECC 6.0

Client Sulzer Process Pumps, Bridgeport, NJ Duration: Jul '06 - Oct '07

Job SAP SD Functional Consultant

Title

Sulzer Pumps is a leading manufacturer and provider of products and

services to meet a variety of needs in centrifugal pumping. They offer a

wide portfolio to business partners in the Oil and Gas, and Hydrocarbon

Processing Industries, and to contractors and operators of Pulp and Paper

mills, Power Generation plants, and to customers involved in Water

Treatment and Distribution, Food, Metals, and Fertilizer businesses,

having sales offices in than 150 countries around the globe.

Performed Duties:

. Documentation of Business Processes and Business Blueprint

. Analyzed existing business processes, defined business requirements and

documented gap analysis against SAP R/3 functionality.

. Analyzed, Implemented, and refined business process for sales department

and developed flowchart using MS Visio.

. Helped EDI team in mapping idoc for inbound processing for EDI 856 (ASN),

EDI 855 (Purchase order confirmation) & EDI 810 (invoice).

. Set up Sales & Distribution Organizational structure and various basic

functions in SD: Partner Determination, Pricing, Master data, Inquiry,

Quotation, Sales Order, Delivery, Billing Documents, and Invoice.

. Created custom deliveries, shipping, dispatches, transportation, picking,

packing, billing, route determination and output determination.

. Exclusively worked on Order Management.

. Involved in transferring SD master data from legacy to SAP system.

. Post implementation support and trouble shooting, follow-up on initial

user problems and resolving them by making required changes.

. Customized enhancements through User exits with the help of ABAP

programmer.

Environment: CRM 5.0, SAP ECC 6.0, SAP Netweaver 2004

Client Nalco Company, Calcutta, India Duration: Oct '05 - May '06

Job Title SAP SD Jr. Functional Consultant

Nalco Company is the world's leading water treatment and process

Improvement Company, delivering significant environmental, social and

economic performance benefits to a variety of industrial and institutional

customers.Company helps customers reduce energy, water and other natural

resource consumption, minimizing environmental releases while boosting the

bottom line.

Performed Duties:

. Trained the support team with skills required to maintain and support the

Sales & Distribution.

. Responsible for customizing material master, customer master and customer

material info records.

. Configured Organizational Structure and created Sales organization,

Distribution channel, and sales office and assigned it to the relevant

areas.

. Customized pricing procedure based on business requirements using

condition technique, access sequence & condition tables for automatic

pricing determination in sales order processing.

. Provided solutions to tickets raised by end users.

Client Pangeon Group, Hyderabad, India Duration: Dec '03 - Sep '05

Job Title Co- Founder

Company Profile: IT Consulting and Outsourcing solutions provider

Performed Duties:,

. Extensive business development experience in the ERP consulting arena and

developing business relationships with key decision makers and hiring

managers of third party companies.

. Source, qualify, recruit, reference check and close highly skilled

candidates throughout the United States, utilizing a variety of resources

and techniques.

. Interact with clients on a daily basis to coordinate interview schedules

for qualified candidates. Conduct post-interview sessions with candidates

for necessary feedback.

. Work on projects with challenging budgets, time and technology

constraints.

. Involved in developing a strong client base in the US and offshore

alliances for their IT projects.

. Additionally served on international projects team, to market systems in

India. Traveled extensively, following up on projects and alliance

relationship, as well as targeting new Vendors.

Client DHL International, Houston,TX Duration: Nov '99 - Nov '03

Job Title Account Coordinator Imports

Global Logistics company

Performed Duties:,

1 As the Key account manager lead a sales team of 8 to ensure that Tyco and

their clients in the US were contacted on a regular basis and to ensure

that the service agreements were properly executed.

2 As the key account manager for Tyco, had the opportunity to interact with

Tyco's clients on a regular basis.

3 Was instrumental in providing Tyco Valves complete logistics support and

customized services contracts to its sister concern as

mentioned Anderson Greenwood, Biffi, Crosby, Keystone,

Kunkle, Morin, NeoTecha, Vanessa, and Yarway.

4 Monitored all facets for customs clearance for import shipments for Tyco

Valves and Controls (Tyco Group Of Companies) from Europe,

India, China and Japan.

. Involved in generating new business in cities of Houston, San Antonio and

Dallas.

KEY ACCOMPLISHMENT:

o Selected to manage projects division for a period of four months.

Provided logistics support for exporting products from the US to the

Middle East for Parsons. Prepared extensive documentation and oversaw

notarization in Washington, DC, prior to export.

Client Asian Paints Ltd Bangalore India Duration: June '96 - April

'99

Job Title Territory Sales in Charge

The Asian Paints group ranks among the top ten decorative coatings

companies in the world with a turnover of around USD 680 million.

Responsibilities:

. Plan dealer's monthly targets; achieve them by explaining promotional

schemes in respect of products.

. Settle dealer's claims and ensure collections.

. To Service the existing dealer network by coordinating for sales,

handling dealer's complaints, Dealer network expansion.

. Handle customer complaints in use of problems and provide support to Help-

line initiative.

. Conduct dealer's and painter's meet for new product launches, to run

painter's schemes.

. Identify and implement demand generation activities - developing markets.

. Collect Competitor information about monthly sales and promotional

schemes so as to Plan and adopt counter strategies for competitor

counters.

. Plan Key Task Areas on monthly basis to identify the shortfall and

identify the new market opportunities.

Responsibilities Include

. Creating Sales Orders for dealers

. Raising transfer orders

. Creating outbound delivery

. Creating invoices

. Credit limit check- Release of credit limits.

5

Executive Summary:

Skills Synopsis:

Academic Qualification:

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