ASHLEY JADE DENHAM

**** ****** ***** *******, **. 30034 404-***-**** ace2iw@r.postjobfree.com.

Professional Objective

To achieve personal and professional success with a progressive company by helping make a difference in the customer’s lives. Hopefully my work experience and dedication will improve my opportunity for future advancement.

BACHELOR OF SCIENCE MARCH 2003 MORRIS BROWN COLLEGE

• Major: Therapeutic Recreation

• Minor: Biology

• Property and Casualty Licensed

QUALIFICATION SUMMARY

• Over ten years of experience and background in areas of insurance, management, customer service, administrative assistant, marketing, quality control, and call centers,

SUPPORT ASSOCIATE II ASSURANT 02/13- PRESENT

• Ability to understand complex procedures to allow accurate processing to the clients database so clients can meet regulatory obligations

• Identify numerous documents types and determine action needed.

• Ability to determine when multiple updates are required based upon information received on a single document.

• Validate documents in accordance with established client procedures.

LICENSED SALES PRODUCER/ ADMINISTRATIVE ASSISTANT ALLSTATE INSURANCE COMPANY 03/2009- 02/2013

• Solicits and writes new P&C policies from both inside and outside the Book of Business

• Follows all compliance guidelines and procedures

• Maintains knowledge of new products

• Meets the production requirements and goals assigned by the agent

• Provides customer service to assigned policyholders and take claims

• Interviewed customers for cross-sell P&C products customer protection reviews

• Maintained office in absence of Agent

BREEZE CUSTOMER SERVICE ATTENDANT MARTA 05/2006-06/2008

• Provides customer service for employees and patrons in Marta’s Transit System

• Served as a liason between station supervisors, rail supervisors and Marta police for loading and off loading trains during various events.