Ashley Flores

*** ******* **

Houston, TX *****

ace2ia@r.postjobfree.com

832-***-****

Objective: To obtain a position with a stable progressive employer that will allow me to perform

and develop my professional skills and be able to provide outstanding customer service.

Education: Remington College Houston, TX

Pharmacy Technician

Graduation: 2007

Heights Charter Houston, TX

High School Diploma

Graduation: 2005

Work Legacy Community Health, December 2013 March 2014

Experience: Contact Center Rep, Houston, TX

■ Answer multiple phone lines and route calls to correct departments

■ Register new patient information into system

■ Schedule/cancel patient appointments

■ Reminder Calls

■ Assigned projects

Houston Acupuncture and Herb Clinic, May 2013 October 2013

Secretary/Medical Assistant, Houston, TX

■ Check in/Check out patients

■ Collect patients copay

■ Answer phone lines

■ Schedule/cancel patient appointments

■ Reminder calls

■ General office work

■ Maintain cleanliness of front and back office

■ Run personal errands for doctor as needed

■ Prep patients for treatment

Houston Childrens Dental Center, September 2012 January 2013

Office Coordinator, Houston, TX

■ Check in/check out

■ Collect patient copays

■ Schedule/cancel patient appointments

■ Verify insurance

■ Reminder calls

■ Obtain patient referrals

■ Answer multiple phone lines

Autozone, July 2010 July 2012

Commercial Driver, Houston, TX

■ Answer phone lines

■ Maintain customer accounts

■ Pull customer orders

■ Stock store merchandise

■ Collect customer payments

■ Deliver customer parts

■ Provide great customer service to customers in store

Houston Cardiovascular Associates, June 2008 June 2010

Insurance Verifier, Houston, TX

■ Verify patient insurance

■ Obtain referrals

■ Answer phone lines

■ Data Entry

■ Filing and other general office work

■ Check in/check out

Software MS Office, intermediate

Skills: Google Drive, Entry level

Centricity, Intermediate

Gems, Intermediate

Open Dental, Intermediate

Citrix, Intermediate

Language English,Spanish, fluently

Skills:

References: Available upon request

Contact this candidate