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Customer Service Sales

Location:
O'Fallon, MO
Posted:
July 22, 2014

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Resume:

Tammy M Richert

*** ***** ***** ** ****

Bellville, OH 44813

419-***-****

Seeking a career in a challenging and dependable company where I can utilize my knowledge

and experience to assist in future development.

February 2005 – Present

Cashland – Store Supervisor

• Manage staff, preparing work schedules and assigning specific duties

• Determine staffing requirements, and interview, hire and train new employees, or oversee

those personnel processes

• Review financial statements, sales and activity reports, and other performance data to

measure productivity and goal achievement and to determine areas needing cost

reduction and program improvement

• Manage sales, cash control, expense controls, unit appearance, loss prevention, safety and

security; resolves customer service issues

• Analyze sales and product reports on monthly basis to review trends, successes and

opportunities

• Full Profit and Loss responsibility

• Managing gross profit percentage, inventory control and product

• Ability to build relationships with customers, resulting in customer satisfaction, retention

and increased sales

• Establish and manage regulatory documentation standards to ensure regulatory daily

compliance

• Compile figures from multiple reports weekly, bi-weekly and monthly basis to Market

Manager and/or Operations Director

March 2000 – October 2005

Chi-Chi’s – General Manager

• In-Store Training Coordinator(ISTC), handle all aspects of staffing, training, preparing

work schedules and employee adeptness

• Manage purchasing/ordering for all food needs, process all receiving’s in electronic

system

• Food cost and inventory control

July 1995 – March 2000

Tee Jaye’s – General Manager

• Supervision of 65-70 employees

• Oversee all daily operations

• Adapt and fill all positions on needed basis; cook, waitress and hostess



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