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Quality Manager

Location:
California
Posted:
July 23, 2014

Contact this candidate

Resume:

Syed Afzal Hasan Rizvi

**** ******* ****** *** # ****,

Houston, TX, 77036

***- ***- ****

ace29k@r.postjobfree.com

Objective

To purs ue a career in a profess ional and achievement oriented organization where I can contribute my utmos t

whils t gaining in experience.

Academics

Graduation B.S. in Computer Sciences 2002-2006

Govt. Guls han College 2000-2002

Intermediate

Royal Academy School 1998-2000

Matriculation

Core Profess ional

Experience

IT Support / PC Technician

Quality Sys te ms Dec 2013-

Current

8320 FM 1960W

Hous ton, TX 77070

Manager: Ali (281-381- 3656)

Quality s ys tems is now an old name in bus ines s with a well repute, divers e and long clientele lis t. Quality s ys tems

are s olution providers relating to Hardware and Software needs of the clients . Offering fas t and reliable computer

s ervices . My res pons ibilities include:

• Multitas king with the ticketing s ys tem

• Micros oft Outlook 2010, MS LYNC trouble s hooting .

• Performing Reimaging to the Computers .

• Deployment of new Sys tems in QS/Replacement of Old Computers .

• Software trouble s hooting/ Des ktop Support.

• Printer Ins tallation.

• Ins tallation and s upport W indows 7,Windows 8,Windows XP and W indows NT operating s ys tems,

Micros oft Office s oftware, Micros oft Outlook, Internet Explorer device drivers, printer and network

connectivity.

• Provide Training To New Employees .

• Migration of Networks .

• Remote Des ktop Support.

• Res olved hardware related iss ues .

Sr.Quality Ass urance

Enginee r

EuroSoft Te ch Jun2013- Oct

2013

Karachi,

Pak is tan

A UK bas ed IT firm, with head office located at London. Euros oft Tech is dedicated to providing value added BPO

s ervices . Their expertis e lies in developing quality application at their Offs hore Development Center, h aving a divers e

clientele mainly from the US markets . My res pons ibility there was to ass ure s hipment of quality products . For which

we s trategically executes the projects under clos ely cons tructed Tes t Plans, which included extens ive cycles of

Functionalit y Tes ting, Black-box Tes ting, Back-end Tes ting, Us er Acceptance Tes ting, Performance and Stress /Load

Tes ting, as per the requirements of the clients .

Sr.Quality Ass urance

Enginee r

Kals oft Jun 2011- May

2013

Karachi,

Pak is tan

KalSoft is an old and reputed name in the IT indus try of Paks itan, with international operations in Dubai, Oman,

Qatar & Suadi Arabia. I have been involved in Quality ass urance and tes ting proces s of s oftware related s ervices,

s pecifically during my job at Kals oft, I participate in all the phas es of Quality Ass urance proces s of 3 Projects, I am

enthus ias tic about Software Quality control realm and have a Tes t to break attitude while performing tes ting

activities . My res pons ibilities include:

• Defect Reporting and Management

• Plan and develop Tes t cas es and their Execution

• Prepare appropriate tes t environments for s oftware releas e projects

• Developing and applying complex Tes t Scenarios on Projects

• Involves and develop Tes ting Strategies

• To Ens ure that Client Requirements ’ are mapped on Tes t Cas es through RTM Document

• Providing Weekly s tatus report to Tes ting Manager on Ongoing Tes ting Project with defect s tatus and

s everity.

• Software Quality Control, Software Quality Ass urance, Verification and Validation activities

• Work clos ely with Bus iness, program managers, developing leads and Software Developers to identify root

caus es of the defects and aids them to initiate Defect Prevention Proces s

• Tes t cas e writing, execution and maintenance.

• SRS documentation reviews and dis cuss ions with lead/PMs .

• Documentation (UAT documents, Us er manuals, Ins tallation manuals ) etc.

• Project s tatus reporting regardin g to different phas es of project development.

-- S TRIDES – A Tracking, Identification & Security Sys tem, s pecifically targeted for the market of kindergarten

s chool s ys tems initially. But the product is capable enough to be delivered to any indus try with its unique idea and

approach. Sys tem includes monitoring through the compact RFIDs tags and Scanners us ing the s tate of the art RFID

technology.

-- GLAD ID – A Global Sys tem for Social Unification. It is a s ingle s ign -in s ys tem which gives us ers extra

s ecu rity

on the go us ing a Bio -metric s torage device capable of USB interface. Idea is to create a new Authority in online

s ocial media s ervices us ing Web, Mobile and PC experience.

-- Talent Idols – An online portal of budding Talent. TI facilitates new talen ts to get recognized. It features

Competitions that are unique to its s ens e over other Media related s olutions like You Tube. Currently it is in Beta

phas e.

Quality Ass urance

Enginee r

THK Solutions Mar 2010 – May

2011

Karachi,

Pak is tan

THK Solutions is an IT unit of Tas eer Hadi Group which focus es on human capital management s ourcing s olutions .

They have a res pected clientele including Habib Bank Limited, United Bank Limited, UniLever, LnR: Lowe &

Rauf, Pak is tan Engineering Council, Allied Bank Limited and Britis h Petroleum. Here I was res pons ible for

delivering a Quality products, ens uring that the product and proces s both meets the de s ired Quality s tandards &

Cus tomer Requirements . I was actively involved in s tages and activities including Requirements Gathering &

Review, Project Planning, Team Management, Tes ting, Deployment Verification, Quality S tatus Reporting,

Bug Reviews, Iss ue Res olutions and Releas e Management etc.

I have s uccess fully delivered the following Products /Projects here:

Gravides k – An ITIL bas ed Iss ue Res olution & Change Management Sys tem for UBL - United Bank Ltd.

Pakis tan.

HBL ACU – Adminis tration Cons ole Unit – A Branch Banking Control & Monitoring Sys tem deployed at Head

Office of Habib Bank Ltd Pakis tan.

LnR – ERP for a leading Advertis ing firm Lowe & Rauf.

PEC Automation – An ERP for Pakis tan Engineering Council

ABL Automation – A MOSS portal and application with Nintex W orkflows for managing the on -s ite and off- s ite

Civil Works for the Allied Bank of Pakis tan

Various other applications for BPP - Britis h Petroleum Pak is tan, for managing their ons ite of out -s tation fields,

including Payroll and HR, Digging, Emp loyee Expens e Mgmt etc.

Quality Ass urance Enginee r

Invate rra Dec 2007 – Feb 2010

Karachi, Pak is tan

Invaterra helped me groom my QA Skills and infus ed an Analytical ins ight which is a necess ary part of the QA Life -

cycle. Here I learned many tes ting phas es and came acros s to know that how Tes ting is carried out, and how the

Quality of the product is ass ured. My res pons ibilities include:

• Interaction with Project Manager, Tes t Lead, Quality Ass urance Manager.

• Tes t cas e Documentation.

• Tes t cas e Execution.

• Requirement Verification.

• W eekly Status Report.

• Project Status Reporting.

• Reporting Bugs in bug tracker tool.

• UAT Plan.

• Us er Manual.

• Tes t plan.

-- Irnational Living – The s ys tem email option pages . To s upport our online marketing s taff in collecting

s ubs cribers to our free email lis t

-- S overeign S ociety,US A – Sovereign webs ite is made on DotNet Nuke, they underlying technology of

DotNetNuke if As p.Net with a backend of VB.Net and SQL Server for databas e. Cus tomization of webs ite is

done us ing DNN Modules . Sovereign s ociety provides their cus tomers inves tment advice they a ls o forecas t

market trends and behavior.

--The L&R ERP S ys tem - ERP Solutions helps clients manage the full range of advertis ing functions acros s

televis ion. The ERP s ys tem compromis es of s everal integrated modules .

Interns hip

Nave e na Group of Indus trie s Mar 2007 – Nov 2007

Karachi, Pak is tan

Naveena Group Limited is a complete. Vertically integrated company engaged in manufacture of world clas s

yarn and denim fabric from Pakis tan. M y res pons ibility includes mainta ining current data and managing

Inventory Management Sys tem (ERP) on Oracle or Data Entry.

Computer Expertis e

Ope rating Sys te

m Windows 98

Windows ME

Windows NT

Windows 2000

Windows XP

Windows Vista

Windows 7

Windows 8

Windows 8.1

Language s

C#, P HP, SQL, P L-SQL, HTML,WordP ress,Joomla,Sugar CRM,Visual Studio 6.0 & Visual

Studio.NET 2003, SQL server 2000-2005.

Adobe P hotoshop, Macromedia Dream Weaver & Macromedia Flash.

Te chnical Writing

ERD, UML diagrams and Microsoft Visio.

QA Expe rtise

Bug Management Tools Mantis, RTH, Jtrac, Bugzila

Test case Documentation, Test case Execution, Reporting Bugs in bug tracker tool, QA P lan, Monthly

Testing Status Report, Weekly Testing Status Report, User manual, UAT Documentation.

Te s ting Tools QTP, IBM Rational functional tester V6.1

Extra-curricular Activities

-- Teaching -- Mus ic & Movies

-- Touring & Outing -- Internet Surfing

S trengths Weak ness es (s ort of)

- Creative - Criticis m

- Sharp Analys is - Friendlines s

- Communication Skills - Ris k taking

Dis tinct Areas of Interes t

S oft. Proces s Improve Improvement by better Quantization, Control & Mgmt.

men t Bus ines s Strategic-Level Decis ion Making, Control & Management

Intelligence Data Analys is, Knowledge Dis covery & Information

Data Warehous ing & Mining Mgmt. Secure Handling of Data, Networks & Bus ines s

Data & Network S ecurity Process es Future of Telecom. Sector, going wireless,

S atellite Communicati on reaching heights Information Sys tems ’ Proces s Des ign,

Management Info. Us age and Mgmt. Exciting field of Bus ines s Opportunity

S ys tems Mark eting Analys is & Creation Initiating & Developing to get the mos t

Management out of the available Lates t Comp. Hardware and other

HR Management Electronic Peripherals

Notes

• References will be provided on reques t

• Open for relocation throughout USA



Contact this candidate