Shannon Norwood

**** ****** ****** *****

Helena, Al 35080

205-***-****

ace27t@r.postjobfree.com

Objective: A challenging and rewarding position that will use my current

skills and expand my knowledge, while offering opportunity for growth and

advancement.

Experience:

March 2011 – April 2014 Stoneriver Property Management Birmingham,

Al

Assistant Manager

Responsible for data entry, leasing documentation, collections, accounts

receivable, accounts payable, customer service, marketing, answering and

returning phone calls and promotion of our communities. At this time, we are

currently 100% leased.

September 2009 - March 2011 Logan Properties Birmingham, Al

Property Manager

Responsible for all duties covering eight properties in the Southside area.

These duties include leasing, record keeping, maintenance, grounds, data

entry, collections, account recievables & payable.

May 2007 - May 2009 The Place at Galleria Hoover, Al

Community Manager

Responsible for all leasing duties, preparation of documents, and

presentation of apartments, rent collection, data entry of billing, customer

service, marketing, sales and grounds. I oversee/run all duties on-site.

Sept 2006 – May 2007 Arboretum Apartments Vestavia Hills, Al

Manager

Responsible for data entry, notification to tenants, leasing, preparing &

signing of leasing documentation, collection, deposits, customer service,

credit checks, filing, submitting work orders, following up on documentation

& completion of projects. I am trained in the use of Yardi, Excel, Word and

Microsoft Office.

January 2006-Sept 2006 Apartment Services Hoover, Al

Manager

Responsible for scheduling and tracking items and resolving any problems that

may arise in remodeling apartment complexes into condos. Formatted and typed

bids for jobs. Maintained an Excel spreadsheet with purchase order numbers,

bids and pricing units. Prepared and mail out invoices. Answered phone

calls and responded accordingly or relay message to President. Reviewed any

delinquencies and tracked collection of delinquent accounts. Maintained

records for all accounts payable and receivable using Peachtree Accounting

System and made daily bank deposits. Managed the office and ordered supplies

as needed.

April 2003-July 2005 Little Mountain Apartments Pelham, AL

Property Manager & Leasing Agent

I entered a list of tenants and monthly rental payments into an Excel

spreadsheet. Created and adjusted accounts receivable spreadsheet as

necessary and collected on delinquent accounts. Ability to communicate

effectively and clearly in this job was quite helpful. Calculated and input

deposit information and made deposits. Maintained and monitored pay

schedules and budgets. Typed letters in Microsoft Word to inform

tenants of upcoming lease renewals and rental rates. Raised rental rates by

5% across the board and increased corporate income by 34%.

Aug 2000-Dec 2004 The Mugshot Saloon Pelham, AL

Manager/Bartender

Responsible for opening or closing the business each day. Ordered liquor and

other supplies. Listen to and handle unruly customers. I was responsible for

maintaining good customer service, running the register, customer accounts

and accounts payable. Also collected on delinquent accounts.

1997-2000 Johnson & Associates Mortgage, Co. Mt. Brook, AL

Assistant Vice President

Originated and brokered out loans. Ran credit and title searches and

attended loan closings. Responsible for data entry. I was responsible for

gathering documentation, obtaining payoffs, and clear titles. Verified the

accuracy and completeness of detailed information, including the ability to

identify missing, or inconsistent information or data.

1995 - 1997 Statewide Mortgage Co, Inc. Inverness, AL

Auditor

Processed incoming data, checked for completeness, and identified potential

problems. Performed appropriate follow-up activities, identified and tracked

missing documentation. Resolved discrepancies and corresponded with other

branches. Identified and resolved routine discrepancies with each of the five

branches. Used established loan guidelines to fulfill state requirements. I

maintained necessary record keeping providing an audit trail. I attended

classes in Microsoft Word, Excel and PowerPoint.

Education:

1984-1988 Huntsville High School, Huntsville, AL

1988-1990 Calhoun Community College, ~ Cum Laude Decatur, AL

Personal Traits:

I am a self starter, willing to take independent action, to include moving

quickly and directly to complete the task at hand and not waiting to be

instructed to complete job activities. I am also willing to seek out

additional assignments or tasks. I get along well with others, am hard

working, organized and a problem solver.

References available upon request

Contact this candidate