Amanda Jackson

***** **** ** ** ******, MN *****

763-***-****

ace23p@r.postjobfree.com

WORK EXPERIENCE

Clinic Manager October 21, 2013 – Present

North Clinic Plymouth, MN

Key Skills: Management, Leadership, Project Management, OSHA, HIPAA Regulations, Patient Complaints, Financial Analysis, Strategic Planning, Budgeting, Problem Solving, Human Resources

* Oversee daily clinical operation

* Project Manager for 3 million dollar project

* Handle staffing concerns and training, performance evaluations, coaching and discipline

* Manager to 40+ employees

* OSHA & HIPAA Privacy Officer

* Document, analyze, and resolve patient complaints

* Create and implement clinical policies and procedures

Medical Assisting Program Director July 2007- October 2013

Rasmussen College Brooklyn Park, MN

Key Skills: Leadership, Management, Organizational Skills, Problem Solving, Curriculum Development, MAERB/ABHES/HLC Accreditation Knowledge

* Manage diverse student and faculty needs

* Comply with accreditation standards

* Manage CEU’s for faculty

* Stay current with professional development and in-service training

* Advise students

* Curriculum review and development

* Focus meeting and exceeding retention rates, CMA Exam scores and placement rates

Certified Medical Assistant July 2012 – November 2013

North Memorial Urgent Care Maple Grove

Key Skills: Medical Assisting Skills, Customer Service, Multitasking, Problem Solving

* Worked with a team of healthcare professionals to serve patient needs with injury and illness

* Proficient with all vital signs, injections, passing medication, splinting, assisting with procedures, phoning prescription to pharmacies, working 1:1 with providers

Certified Medical Assistant May 2008 – October 2010

West Health Urgent Care Plymouth, MN

* Vital signs, EKG, phlebotomy, UA’s CLIA waived tests, visual acuity, spirometry

Certified Medical Assistant December 2006- December 2008

Clinic Sofia, OBGYN Edina, MN

* UA’s, vital signs, NST, injections, passing medication, patient education

EDUCATION

Master’s Degree-Public Health/Certificate in Health Management and Policy

January 2013-Current

Benedictine University Online

Bachelor’s Degree- Healthcare Management

April 2010 – December 2012

Rasmussen College Brooklyn Park, MN

Associate of Applied Science- Medical Assisting

August 2005 – October 2006

High Tech Institute St. Louis Park, MN

CERTIFICATIONS

CMA Certification-AAMA

BLS-Healthcare provider, infant, child and adult

OSHA Training Certification

HIPAA Training Certification

Phlebotomy/First Aid

PROFESSIONAL MEMBERSHIPS

American Association of Medical Assistants (AAMA)

American College of Health Care Administration (ACHCA)

American Public Health Association (APHA)

COMMUNITY AND VOLUNTEER WORK

UPS Employee Health Screenings

North Memorial Women’s Expo

United Health Care Employee Screenings

HONORS AND AWARDS

Honors Awards

Dean Award

Zero Citation- Accreditation Visit

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