Wanda Perez

**** ******** *** *. *. B. Fl *****

ace22g@r.postjobfree.com Phone: 561-***-****

OBJECTIVE:

To obtain a position that provides me with the opportunities to enhance

my experiences. I am seeking to apply proven skills to a career

oriented position, ideally in an environment in which there is a

possibility for advancement, based on performance.

WORK OF EXPERIENCE:

02/24/2014 to Motherhood Maternity Wellington, FL

Store Manager

Responsible for the entire operation of the store, reporting to the District

Manager. Directly supervise the Supervisors, Shift Leaders, & associates,

guiding them in operating their departments when on shift .

Duties and Responsibilities

Through satisfying the needs of our customers and operating policies and

procedures, to ensure all client and company objectives are met and to

achieve financial targets

Reporting directly to a District Manager and in their absence the Operations

Manager.

Responsible for the management, training and development of all

supervisors.

To effectively communicate policies and procedures.

To ensure that managers are aware of the importance of their personal

presentation and to ensure that all employees in the store adhere to the

correct standards of dress and appearance.

To ensure through effective communication, that all employees consistently

demonstrate an excellent level of customer Services and product

knowledge.

To establish a committed and motivated team.

To ensure recruitment, induction, training, promotion, performance

management, development and discipline of all employees.

Optimum performance of all employees to be achieved through accordance

with company employment and equal opportunities policies

To write training plans for all employees within your area and ensure that

the personal development of individuals is monitored to maximise their

benefit to the business

To optimise financial controls through ensuring tight control of resources

To ensure that store administration, stock control and security procedures

03/03 12 Present Pier one Import, Lake Worth,Fl

Sales Manager

Duties and Responsibilities

Maintain a high level of customer service within the store through personal interactions

with associates and customers by ensuring we are friendly . Assurance of a customer

friendly store means a well recovered and clean store with new merchandise out in a

timely manner.

Control payroll hours, cash control, conduct store audits, ensure price changes are com

pleted, monitor inventory shrinkage, and communicate with Regional Director and Store

Support Center as needed. Follow up on all communications, voice mail, e mail, and

paper mail in a timely manner.

11/09/2009 02/20/14 GENESIS SOLUTION W.P.B. FL

Administrative Assistant

Duties and Responsibilities

Great customer services skills. Invoice and collection. Multi phone lines.

File document, sales services, All office task on time. Legal Document,foreclosure process documents and modifications.

09/16/2001 04/01/2009 Stride Ride Wellington Fl

Store Manager

Duties and Responsibilities

Handling and overseeing all the day to day process that are carried out in

the store. Manage the product inventory, salesperson, good displays, sales,

hiring efficient employees, great customer services, employee motivation,

attracting consumer and clients, drive business. Determine how many

goods are actually on displays, how many product are in the store invetory,

what are the primary demands of customers. Analyzing sales results and

treds to achive sales increases and maximizae sales. Maintaining a good

payroll hours, cash control. Maintaining high level of customer services.

Training and develop hourly and management associates.

EDUCATION:

2011 Trinity College Dallas TX

Doctor Degree in Pastor Counseling

2005 Notary Public Florida State

1997 Catholic University of Puerto Rico Ponce, PR

Business administration BA

1998 Small Business School of Puerto Rico Juana Dias

PR Certified Finances

LANGUAGES:

English & Spanish

REFERENCES:

Avaliable Upon Request

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