Summary

Experience

J FREUD REIA

*** **** *** ******, # **, Little Rock, AR 72202 C: 415-***-**** ace223@r.postjobfree.com

•Highly technical, experienced hands-on project manager (10 years)

•Management and supervisory experience over technical teams (5 years)

•Experience working with Start-ups and many changeable environments (10 years)

•System design and support (20 years)

•Various software support (20 years)

•Museum exhibit design, creation, support (7 years)

•Expert skills in many software packages and operating systems (ongoing)

•Excellent written communication skills (ongoing)

•Communicates effectively with people from all walks of life (ongoing)

•Web Applications: Sales/Non-Profit Force with AppExchange, Convio, constant Contact, Papilia, Vertical Response, BroadSoft Portal, SharePoint, WordPress, Drupal, and PayPal Merchant

•Other Software: Adobe CS4-5, Exchange Server, SQL (and others), CVS, Visual SourceSafe, QuickBooks, Microsoft Exchange 2003, Active Directory, Microsoft Office, Voter Activation Network, WebLogic, many clients such as WebEx and GoToMeeting, and many scripting and code authoring programs

•Operating Systems: OSX, Windows, Linux, Solaris, AIX, HPUX, and other UNIX environments

Sep 2013 to Current Director of Information Technology The Clinton School of Public Service - Little Rock, AR

Assumed responsibility for all aspects of the IT infrastructure under the Clinton School domain including the network itself, cloud services and support

Apr 2008 to Current Counterintelligence Analyst US Army and California National Guard - San Francisco, GA AZ CA

Performed active duty during breaks in employment and intermittent weekends.

Aug 2009 to Jan 2012 Information Technology Director Children's Creativity Museum - San Francisco, CA

Created a coherent and engaging technological plan for this large, established, leading children's museum

Promoted safe and user-focused practices throughout the institution through implementation of features included in OSX Mavericks through remote control, package deployment, and device management

Provided remote control of all systems in order to best support all users Innovated technology practices throughout the university Interfaced with personnel from students to deans

Deployed more than fifty Apple laptops a year to students and established training programs to prepare them to use the technology efficiently and to engage in OSX administration

Responsible for inventory, purchasing, and control of 300 networked devices Planned for the implementation of JAMF Casper Suite for Education, allowing for dynamic inventory control, Mobile Device Management and many other aspects controlled through their Device Enrollment Program Supported an infrastructure.

Awaiting medical discharge (injury does not affect IT performance).

Hardened and secured a network for more than eighty staff and segmented a multi- four complex of exhibits from the existing network

Created and developed tools allowing for collaboration between departments while

Jun 2008 to Oct 2011 Chief Technology Officer Museum of Craft & Folk Art - San Francisco, CA

Managed and developed all aspects of IT structure including a hardened security environment

Dec 2006 to Mar 2009 Information Technology Director Museum of the African Diaspora - San Francisco, CA

Promoted the museum's mission of showcasing the history, culture, humanity, and innovations of the African legacy through the bridge of technology.

Jan 2006 to Dec 2006 IT Director Coloradans for Fairness & Equality - Denver, Colorado

Oversaw IT operations and software support for a political campaign action group, including interactive website design and implementation, CRM administration, house- file management, reporting, and email campaigns Implemented and maintained the entire web campaign using Convio Architecture, managed all communication and web mobilization for a database of more than 25K constituents

Jun 2002 to May 2005 Deployment Engineer

serving as technical lead for entire museum Designed and created multiple, networked exhibits and exhibition systems

Provided network and systems support and design for the entire office and exhibits network (Mac, Windows, Linux) Reduced contractor fees by using lower-cost software and by assuming responsibility for not only point of sale design but also support which allowed for integrating a legacy stand-alone POS database into modern POS compliance Developed budget, on a quarterly basis, for the entire museum's technology infrastructure for presentation to the executive director

Presented yearly technology budget to board of directors Taught and trained staff, volunteers, and visitors.

Updated exhibit technologies where needed and developed the museum's first all- technological exhibition

Streamlined network infrastructure and installed hardened, wireless, and VPN

Provided IT education for staff enabling department heads to produce engaging content, interact effectively with constituents, and produce meaningful experiences for the public

Authored policies, streamlined procedures (using SharePoint and non-Profit Force), and devised strategies to bring the museum into leading industry practices with an emphasis on cost savings

Maintained all aspects of the network structure in an Active Directory environment

Devised plans to broadly change the museum's virtual footprint and presence via web- integrated exhibitions and new interactive technologies.

Assumed responsibility for all IT-related concepts within the museum, including help- desk, procurement, policy creation, security, storage, outreach, and migrations within a three-floor office and exhibit space

Hardened network to current industry standards and reduced spam, penetrations (Barracuda, Exchange, Citrix, Mac RA, etc.

Reduced vendor expenses $75,000 by cutting all consulting contracts and service agreements Built help desk including ticketing system, SharePoint extranet, and knowledgebase to assist staff in a bi-located, multi-platform environment Increased member and board involvement by spearheading new digital development strategy (Convio, Papilia, SalesForce with App Exchange Designed and produced an audio tour for several exhibitions at zero cost to the museum and without hardware, entirely in a Java, IP telephony environment

Created a self-guided cell based free tour to enhance museum experience

Conceptualized and created Microsoft SharePoint website, connecting more than eighty users in regional offices and in California Built and monitored six statewide networks, each equipped with VolP

Closely managed Broadsoft VolP portal as well as MS Exchange server.

Education

Tradaq, LLC Barter Trust - San Francisco, CA

Administered versioning control using CVS and MS SourceSafe in Linux, Solaris, HPUX, and Windows server environments.

Mar 2001 to Jan 2002 Network Engineer Luminant Worldwide - San Francisco, CA

Designed, installed, and managed 100-node network in complex multi-server Windows environment, including VPN and IP routing using Sun and Cisco networking hardware.

Jun 1998 to Mar 2001 Quality Assurance Engineer Free Range Media - Seattle, WA

Automated website testing and provided consulting on database-driven websites for Kaiser Permanente, Nokia, the Seattle Seahawks, and other clients.

University of Toledo, Psychology National Guard Service 2009 to Present (awaiting medical discharge) stationed at 223rd Military Intelligence Battalion Early and continuing involvement with The ReacTable Project Certified Cisco CCNA & Solaris TCP/IP Administrator Regularly attended DEFCON, Linux World, and MacWorld Featured three times in Wired magazine Literacy Tutor in Arkansas

References easily available, please call or write for a list.

Coordinated deadlines between management, quality control, and development group.

Documented software functions and assembly and usage procedures.

Managed and installed Mac and SGI Rip-Server environment.

A personal note, I uploaded a much better formatted .pdf, if you care to see it, please let me know.

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