Mickey Lamba

Contact Details

Contact Details: +971-*********

Present Address: Flat No.404, F-01, China Cluster, Inetrnational City,

Dubai.

E-mail Address: ace20h@r.postjobfree.com

Personal Details

Date of Birth: 30th January 1987

Nationality : Indian

Marital Status: Single Current City : Dubai

Language Known: English and Hindi

Visa : Employment

Objective

As a bright ambitious person, I enjoy working in a fast paced, highly

motivating position where I can assist others while challenging and

expanding my knowledge and understanding of the task at hand. I am seeking

a position that will utilize my skills and offer the chance for advancement

as well as allow me the opportunity to gain additional skills and

experience.

Personal & Professional Profile

Over all 3-4 years of professional experience, in the field of Customer

Service & Sales Associate.

Service oriented attitude and a good team player.

Good communication skills and good command over spoken & written English.

Experience of working independently and using own initiative to resolve

issues with minimum guidance

Experience of managing a diverse and continuously changing workload.

Results driven, highly motivated individual with strong organisational

abilities who enjoys the challenge of an innovative environment working to

meet deadlines and targets.

A keen and enthusiastic worker with a successful track record.

Proactive, self-motivated and independent professional.

Punctual, disciplined and energetic employee with ability to work

gracefully under tremendous work pressure.

Professional Experience

Company Name: Presently working with Rivoli Group as a Sales Associate.

Responsibilities

Understanding customer needs & recommending suitable product/brand.

Selling product to customers as per their requirement.

Up selling/ Cross selling, where necessary.

Achieving sales target with regard to the shop and brands.

Interacting with customers, including providing information & overcoming

objections.

Maintaining general cleanliness, hygiene standards and visual displays.

Participating in Shop Inventory and ordering stocks.

Implementing CRM at the store level and providing relevant feedback.

Communicating and upholding all company policies, rules and procedures.

Ensuring high standards of visual merchandising, store presentation and

upkeep.

Company Name: Worked with Spanco as a Customer Care Executive.

Responsibilities

Receiving all incoming call from all over the India.

Coordinates and transfer of information between caller and client throw

phone.

Ensure that up to date latest schemes or promotion inform client throw

phone.

Resolve all enquiries of client regarding technical problem during install

software.

Coordinate day by day to our team leader.

Ensure timely flow of incoming call.

Follow up with client day to day.

Place orders on daily basis as per the media.

Certification & Rewards

Received a certificate for successfully completed the basic of product

knowledge & confirmation.

Received a certificate of Appreciation Awarded for a commendable

performance in ICICI.

Academic Qualification

Bachelors of commerce (B.com) in the year 2008.

Senior Secondary from Sukho Khalsa Senior Secondary School C.B.S.E Delhi

Board in the year 2005.

Higher Secondary from Salwan Boys Senior Secondary School C.B.S.E Delhi

Board in the year 2003.

Computer Skills

Packages: MS-Windows, MS-Word, MS-Excel, Outlook and Internet.

PC Fundamentals, Windows.

Office Administration.

Upgrading and installing software's and windows.

Hobbies

Playing Chess, Listening to music and Watching TV.

Additional Skills And Capabilities

Aware of current sales trends and developments in local market

Good organizational and time management skills

Dealing tactfully with customer concerns

Excellent interpersonal skills

Effective time management skills

References

Will be readily furnished on request.

Mickey Lamba

Contact this candidate