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Customer Service Representative

Location:
Houston, TX
Posted:
July 21, 2014

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Resume:

Wendell Anthony Rougeau

**** ******** ***** *****

Friendswood, Texas 77546

281-***-****

ace1zt@r.postjobfree.com

Objective

To obtain a position that will best utilize my knowledge, experience, and

education.

Qualifications/Certifications

JHA Recognition Award July 2009

(Job Hazard Analysis)

Certificate of Completion:

forklift

bobcat

high pressure washer (hydroblasting)

creating customer enthusiasm

customers for life binder- Hardlines

advanced selling skills

in recognition of successful completion of all lessons.

TWIC cardholder

CPR certified

Valid Passport book holder

Education

Performed "Hands-On" operation and "Real Time" troubleshooting.

Completed a 40 hour run on the Glycol Separation Unit where I

shifted, operated, troubleshot and cooked.

Studied Safety awareness, Environmental concerns, PPE, and process

equipment.

Learned the value of "Teamsmanship", the log book and shift turnover.

Wrote operating procedures and demonstrated how to apply those

procedures.

Learned how to maintain and manipulate process variables using a

computer simulator.

Acquired team skills through survival training.

Sam Houston State University

(Bachelor of Arts, Criminal Justice)

College of the Mainland August 2006

(Associate of Arts, General Studies)

La Marque High School May 2001

(Diploma, General Studies)

Relevant Experience

LaBarge (Jan 2013 - April 2013)

Laborer/QC Inspector - Test coating and temperature of various pipes

ANJ (Jan 2012 - June 2012)

Security

Marsulex (July 2008 - May 2010)

Hydroblaster/Switchman - load/unload railcars, couple/uncouple railcars,

loaded/unloaded barges, moved/tied down barges, drove/moved railcars

with a locomotive, switched tracks

Total Safety (Jan 2007- Feb 2008)

Air Technician

Houston Police Department (June 2007-Aug. 2007)

Identification Division

Interned/worked finger printing and taking photos of civilians for various

purposes.

Galveston County Juvenile Justice (June 2006- Sept. 2006)

Probation trainee

Interned/worked monitoring/tutoring/mentoring disadvantaged adolescents

using various multidisciplinary actions.

?

Gulf Greyhound Park (Feb. 2006- Sept 2007)

Culinary Specialist

Prepared dining/serving areas by setting up counters, stands, and

tables.

Placed food containers in serving order, filled salt/pepper shakers, and

placed linen and silverware on tables. Washed and sorted dishes,

glassware, and silverware.

Assigned duties, responsibilities, and deployment positions in work

area.

Prepared five course meals under direct, timely supervision.

Overseen/Trained workers regarding food preparation, service,

sanitation, and safety procedures.

Cleaned kitchen equipment, pots, pans, counters, and tables. Swept and

mopped floors.

University of Texas Medical Branch (Aug. 2005- Sept 2006)

Administrative Support Specialist

Volunteered as desk receptionist and filed confidential information.

Utilized various telecommunication and data entry skills in numerous

computer programs.

Suggested several alternate routes for patients.

Sam Houston State University (Aug. 2001-July 2005)

Mail Service Clerk

Worked as mail service clerk and sorted the student mail for four years in

a row.

H.E.B. Pantry Foods (Jul. 2000- Mar. 2003)

Customer Service Representative

Computer Skills:

Computer literate; Microsoft Office, including Excel and Access.

References Available Upon Request



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