*** ****** **** ****, *** AIR, MD *****
(CELL) 410-***-****, ace1vx@r.postjobfree.com
MICHELE M. RUKOWICZ
OBJECTIVE
I am seeking a position using my sales, marketing, legal and management
skills. I am highly qualified in interacting with the public requiring emphasis
on customer relations with a proven and verifiable record for utilizing strong
technical and interpersonal skills to enhance organizational efficiency and
profitability.
WORK EXPERIENCE
2/2012 PRESENT CIRCUIT COURT FOR HARFORD COUNTY
DEPUTY CLERK
Specialized work involving civil and criminal court proceedings. Prepare case
files and folders ensuring all necessary documents are complete and accurate
with established court procedures. Enter and document all new and update all
existing court pleadings in Court CJIS database. Assist attorneys and public
to case information on record. Respond to inquiries regarding the proper
completion of various court related forms.
5/2010 6/30/11 HARFORD COUNTY WIC PROGRAM
WIC SERVICES ASSOCIATE
Determined WIC eligibility and completed certifications, performed and
recorded height and weight measurements. Provided general health and
nutrition information to clients through individual and group counseling.
9/2006 10/2007 HEALTH CLAIM RESOURCES Baltimore, MD
MARKETING/SALES ASSOCIATE
Assisted in business administration functions which increased productivity
levels within the business. Met with company representatives to determine
marketing goals and target markets. Marketed small and large group services
to insurance agencies. Investigated questionable claim items by
corresponding with agents and claimants. Established close client
relationships, evaluated regional trends and product strategies, maintained
client service and effective implementation. Closely worked with and
assisted President and General Manager in managing company operations.
1/2003 4/2006 RED PUMP CAFE Bel Air, MD
OWNER
Managed operations from creating menus to employee scheduling and
supervision. Planned, catered, and estimated banquets. Performed daily duties
under pressure in a fast paced environment. Acquired a strong knowledge of basic
kitchen, restaurant and marketing skills. Identified alternative methods to
simultaneously increase services and reduce operating costs. Hired, fired, trained
and supervised kitchen staff. Controlled food costs, handled cash flow and
revenues. Worked in accordance with Harford County Health Department
regulations.
5/1994 8/1998 HOME BUSINESS/DAYCARE Bel Air, MD
LICENSED DAY CARE PROVIDER
Provided daycare for working professionals in a home environment and in
accordance with state laws and regulations. Maintained daily schedule and
educational procedures for children of different age groups.
1/1989 1994 TRICOM SHIPPING Baltimore, MD
EXPORT DOCUMENTATION/CUSTOMER SERVICE MANAGER
Directed clerical staff to maintain export correspondence, bid requests, credit and
collections. Quoted rates and maintained tariffs, licenses and all restrictions on
cargo in accordance with the Federal Maritime Commission. Resolved customer
complaints regarding sales and service. Examined export cargo to estimate
quantities, weight, and type of container required for storage and transport.
Examined invoices and shipping manifests for accuracy and conformity to tariff
and US Customs regulations. In constant contact with US Custom officials to
effect release of cargo shipments.
EDUCATION
9/1998 12/2000 University of Baltimore Baltimore, MD
BS Criminal Justice
9/1995 8/1998 Harford Community College Churchville, MD
AAS Paralegal Studies
REFERENCES
Sue Webb 410-***-****
Cheryl Carter 410-***-****
Dianne Burke 410-***-****