*** ****** **** ****, *** AIR, MD *****

(CELL) 410-***-****, ace1vx@r.postjobfree.com

MICHELE M. RUKOWICZ

OBJECTIVE

I am seeking a position using my sales, marketing, legal and management

skills. I am highly qualified in interacting with the public requiring emphasis

on customer relations with a proven and verifiable record for utilizing strong

technical and interpersonal skills to enhance organizational efficiency and

profitability.

WORK EXPERIENCE

2/2012 PRESENT CIRCUIT COURT FOR HARFORD COUNTY

DEPUTY CLERK

Specialized work involving civil and criminal court proceedings. Prepare case

files and folders ensuring all necessary documents are complete and accurate

with established court procedures. Enter and document all new and update all

existing court pleadings in Court CJIS database. Assist attorneys and public

to case information on record. Respond to inquiries regarding the proper

completion of various court related forms.

5/2010 6/30/11 HARFORD COUNTY WIC PROGRAM

WIC SERVICES ASSOCIATE

Determined WIC eligibility and completed certifications, performed and

recorded height and weight measurements. Provided general health and

nutrition information to clients through individual and group counseling.

9/2006 10/2007 HEALTH CLAIM RESOURCES Baltimore, MD

MARKETING/SALES ASSOCIATE

Assisted in business administration functions which increased productivity

levels within the business. Met with company representatives to determine

marketing goals and target markets. Marketed small and large group services

to insurance agencies. Investigated questionable claim items by

corresponding with agents and claimants. Established close client

relationships, evaluated regional trends and product strategies, maintained

client service and effective implementation. Closely worked with and

assisted President and General Manager in managing company operations.

1/2003 4/2006 RED PUMP CAFE Bel Air, MD

OWNER

Managed operations from creating menus to employee scheduling and

supervision. Planned, catered, and estimated banquets. Performed daily duties

under pressure in a fast paced environment. Acquired a strong knowledge of basic

kitchen, restaurant and marketing skills. Identified alternative methods to

simultaneously increase services and reduce operating costs. Hired, fired, trained

and supervised kitchen staff. Controlled food costs, handled cash flow and

revenues. Worked in accordance with Harford County Health Department

regulations.

5/1994 8/1998 HOME BUSINESS/DAYCARE Bel Air, MD

LICENSED DAY CARE PROVIDER

Provided daycare for working professionals in a home environment and in

accordance with state laws and regulations. Maintained daily schedule and

educational procedures for children of different age groups.

1/1989 1994 TRICOM SHIPPING Baltimore, MD

EXPORT DOCUMENTATION/CUSTOMER SERVICE MANAGER

Directed clerical staff to maintain export correspondence, bid requests, credit and

collections. Quoted rates and maintained tariffs, licenses and all restrictions on

cargo in accordance with the Federal Maritime Commission. Resolved customer

complaints regarding sales and service. Examined export cargo to estimate

quantities, weight, and type of container required for storage and transport.

Examined invoices and shipping manifests for accuracy and conformity to tariff

and US Customs regulations. In constant contact with US Custom officials to

effect release of cargo shipments.

EDUCATION

9/1998 12/2000 University of Baltimore Baltimore, MD

BS Criminal Justice

9/1995 8/1998 Harford Community College Churchville, MD

AAS Paralegal Studies

REFERENCES

Sue Webb 410-***-****

Cheryl Carter 410-***-****

Dianne Burke 410-***-****

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