Carol Ann Cabana

*** **** **. *, **. Petersburg FL, 33713

727-***-****

ace1gq@r.postjobfree.com

Summary:

I am the type of person that goes above and beyond any task or

responsibility that is set in front of me, to achieve superior results. I

am an organized person that can multitask and get the task accomplished. I

am detail oriented and very thorough in all tasks I am responsible for. I

have had extensive experience in Customer Service and dabble in the banking

world, I have experience in lead a team, training individuals and coaching

them along the way so that the company get superior results. I have a take

charge attitude and will do what needs to be done to get the task

accomplished is a up and beyond satisfactory standards. I am not just

looking for a job, I am now looking for a career, something that I can grow

with and learn new concepts and grow the concepts that I already have

attained through my past employments.

Highlights:

Order processing Understands grammar 10-key

Customer service-oriented Time management Time management

Microsoft Office Advanced clerical Meticulous attention to

proficiency knowledge detail

Multiple line phone Results-oriented Claims appeal procedures

proficiency

Self-directed Dental Insurance Excellent communication

processing skills

Filing and data archiving Computer-savvy HIPAA compliance

Strong problem solver Managerial Skills Strong interpersonal

skills

Training Pleasant demeanor Pleasant demeanor

Type 45+ wpm Assist with Payroll Supervisor

Accomplishments

In all the following work history that is being listed below, I have always

moved up quickly in each of the following listed jobs that I have had.

Experience:

March 2014 to Current:

Manager/Customer Service/Sales & Purchasing

MT Thrift Store:

Open and Close store, accurate account of money, purchasing items from

sellers, staging store, organizing items in the store, assigning tasks.

Oct. 2013 to Jan 2014:

Ride Operator/ticket agent/office assistant

Hildebrand Amusements:

Ride operator, relief person, supervisory position, office assistant,

verified money pick ups, assistant to company vice president, ticket

weighing, taking minutes from safety meeting, paying out draws, setting up

banks for ticket sellers, privy to sensitive materials, assisted with

payroll.

Aug. 2013 to Oct. 2013:

Cook/Cashier

Dreamland Amusements:

Cooked food on grill, food preparations, Cashier, Customer

Service/retention. Inventory Control, Open/Close the food stand, Cleaning

the food grab.

Oct. 2012 to June 2013:

Data Entry/ Customer Service

RDI Marketing - Newport, VT

Verified that information in the computer system was up-to-date and

accurate. Organized billing and invoice data and prepared accounts

receivable and expected revenue reports for controllers. Banking assist

clients with bank accounts, transferring funds from one bank account to

another, explain account information and details of bank accounts. Took

customer orders from catalog, Customer service/retention. Return funds,

send packing labels, resent customer orders.

May 2012 to Oct. 2012:

Deli/Cashier

Kingdom Market- Island Pond, VT

Stock shelves, Lottery, Liquor Sales, Cash handling, print reports, Cook

for breakfast and lunch, made salads, cut lunch meats and cheese to order,

made sandwiches, rotate meat in meat cooler, Made fresh hamburger.

Open/Close Store.

Nov. 2011 to May 2012:

Cashier/cook

Lakefront Express Mini Mart, Island Pond, VT

Open/Closed Store, Lottery sales and pay outs, stocking shelves, rotating

coolers, made donuts, breads, and pizza, cleaned dishes, cooked on grill

and fryer, made soups, cash handling, end of day paper work, opening

paperwork, customer service/retention.

June 2008 to July 2011

Claims Examiner

Dental Network of America - Belleville, IL

Verified that information in the computer system was up-to-date and

accurate. Eliminated outdated records by sending the records to be scanned.

Verified and logged in deadlines for responding to daily inquiries.

Processed confidential tax form information. Supervised and trained other

employees. Coached other employees. On Corporate Events committee, planning

company events, passing out company information. Obtained additional

information needed to process dental claims, Contacted and worked with

other insurance companies and dental office. adjusted orthodontics billing

Apr. 2003 to July 2007:

Floor Supervisor/Purchaser

America's Auction Network, St. Petersburg, FL

Customer Service, Inputting customer info into database, Calling out bids,

Ran the floor, Supervised and coached sales reps, Order processing, Credit

Card Verification, Show set up, Proofreading nightly catalog, hand model,

Show production, Ebay sales, Shipping/Receiving, Order tracking with usps

and UPS, Buying products for show

References:

Upon Request

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