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Customer Service Retention,Esthetician, Bartender

Location:
Lakewood, CA
Posted:
July 20, 2014

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Resume:

Shana K. Bostock

**** **** *****, ********** *****, CA 92649

714-***-**** ace1c5@r.postjobfree.com

Objective:

To provide every client with superior skin care that comes from my desire to achieve excellence beyond their appointment.

I’m seeking long term, professional relationships that will utilize and challenge my skills and abilities with advancement and

continuing education opportunities.

Skills and Qualifications:

Strong communication, organization and interpersonal skills

Outstanding customer service retention

Skilled in handling challenging customer issues

Accounting/Management Skills

California Licensed Esthetician

Professional Experience:

Bartender Orange County, CA 08/2013 - Present

Mixologist for private celebrations and parties in the Orange county area.

Body Care Associates Huntington Beach, CA 07/2012 – 06/2014

Esthetician/Independent Contractor

Successful in analyzing and advising clients on their individual skin care needs, Perform custom facials, back facials and chemical peels

(Glycolic, Salicylic, Lactic, TCA and Jessner) peels. Advanced training in mircodermabrasion treatments. Experience using various types of

waxes for insuring maximum comfort. Full body waxing, including male and female Brazilians. Up selling services and retail sales using

Epicuren and Sanitas product lines and treatments.

Faces At Best Huntington Beach, CA 02/2009 – 07/2012

Lead Esthetician/Manager

Fulfilled and performed all requirements of a small business. Maintained skin care services, accounting, business taxes, purchasing, inventory

and marketing through constant contract and demand force programs. Experience with Microsoft windows, word, excel, HTML/HTML

programming and Quick books. Retailer for Bioelements custom blended product line. Educate all clients on the advantages and benefits of

regular professional skin care treatments.

Face ‘N Firm Long Beach, CA 06/2007 – 01/2009

Licensed Esthetician

Building clientele by performing consultations, facials, back facials, body treatments and microdermabrasion. Increased sales by suggesting

additional services and products. Established protocols for LED light therapy and microdermabrasion equipment and treatments. Designed

spa packages and promotions for marketing new clients. Responsible for opening and closing the spa.

Macy’s Costa Mesa, CA 02/2007 – 05/2007

Beauty Specialist/Make up Artist

Estee Lauder make-up and skin care beauty advisor. Sold and promoted Estee Lauder products .Educate customer’s on product and skin

care benefits. Increased sales by recruiting new customers through live event promotions and make up applications. Maintained customer logs

for notification of special events and new product (gift with purchase) announcements and bookings. Performed all sales transactions.

Education:

ABC Bartending School Los Alamitos, CA

Various Courses in Esthetics California

Career Academy of Beauty Seal Beach, CA

Northern Virginia Community College Alexandria, VA

T.C. Williams High School Alexandria, VA



Contact this candidate